AT&T ATTTL92273 user manual Answering system announces Time and day not set

Appendix

Troubleshooting

The answering system does not answer after the correct number of rings.

•Make sure the answering system is on. When the answering system is on, ANS ON should show on the handset and the ANS ON/OFF light is lit on the telephone base.

•If toll saver is selected (page 81), the number of rings changes to two when there are new messages waiting.

•If the memory is full or the system is off, the system answers after 10 rings.

•In some cases, the answering system is affected by the ringing system used by the telephone service provider.

•If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 85). To determine how many rings activate your voicemail, please contact your telephone service provider.

•If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.

The answering system announces “Time and day not set.”

• You need to set the date and time (page 30).

System does not respond to remote commands.

•Make sure to enter your remote access code correctly (page 82).

•Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch- tone telephone and cannot activate the answering system.

•The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code.

•There may be interference on the phone line you are using. Press the dial pad keys firmly.

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