KVM Over the NET™ User Manual

Firmware Upgrade Recovery

Should the switch’s main firmware upgrade procedure fail, and the switch becomes unusable, the following firmware upgrade recovery procedure will resolve the problem:

1.Power off the switch.

2.Press and hold the Reset Switch in (see Reset Switch, page 11 for details).

3.While holding the Reset Switch in, power the switch back on.

This causes the switch to use the original factory installed main firmware version. Once the switch is operational, you can try upgrading the main firmware again.

Adapter Cable Firmware Upgrade Recovery

Should the adapter firmware upgrade procedure fail for one of the KVM Adapter Cables and the adapter becomes unusable, the following adapter firmware upgrade recovery procedure will resolve the problem:

1.Unplug the Adapter from the server it is connected to.

2.Slide its Firmware Upgrade Recovery Switch (located next to the Cat 5e connector) to the RECOVER position.

3.Plug the Adapter back into the server.

4.Repeat the Adapter upgrade procedure.

5.After the Adapter has been successfully upgraded, unplug the Adapter from the server it is connected to; slide the Firmware Upgrade Recovery Switch back to the NORMAL position; and plug the Adapter back in.

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