Appendix

 

 

 

 

 

 

 

Virtual Media

 

 

 

 

 

Problem

Resolution

 

 

 

 

Virtual Media doesn’t

The remote server’s mainboard does not support USB. If

 

work.

there is a newer firmware and BIOS version for the remote

 

 

server’s mainboard – one that supports USB – get it from

 

 

the manufacturer and upgrade the server’s mainboard

 

 

firmware and BIOS.

 

 

 

 

There is no Virtual Media

1. Virtual Media only supports the KA7175 and KA7176

 

icon on my Control

KVM Adapter Cables.

 

Panel.

2. You must be have Administrator privileges on your client

 

 

 

 

computer. (This is a Windows limitation.)

 

 

 

 

I can’t boot my remote

Your remote server’s BIOS doesn’t support booting from a

 

server from my Virtual

USB drive. Get the latest firmware and BIOS version for

 

Media drive.

your mainboard from the manufacturer and upgrade your

 

 

mainboard BIOS.

 

 

 

 

If I connect a USB floppy

USB floppy drives have two types of format: UFI and CBI.

 

drive to a remote server,

Both can be used for OS level virtual media functions, but

 

it can boot the remote

currently only UFI is supported for BIOS level (such as

 

server. But, if I map it to

boot) functions.

 

the remote server as a

 

 

Virtual Media drive, it

 

 

cannot boot the remote

 

 

server.

 

 

 

 

 

I cannot mount Folder as

If the actual Folder is formatted with the FAT16 file system,

 

a Virtual Media device.

it cannot be mounted if its size exceeds 2GB.

 

 

 

 

Web Browser

 

 

 

 

 

Problem

Resolution

 

 

 

 

After upgrading the

The switch is using the new firmware version but the

 

firmware, after logging in

browser is displaying a page that is stored in its cache.

 

with my web browser, the

Simply log out and clear your browser’s cache.

 

switch appears to still be

Š IE: Tools Internet Options Temporary Internet

 

using the old firmware

Files Delete Files

 

version.

 

 

Š Firefox: Tools Clear Private Data

 

 

 

 

Firefox only opens the

The WinClient ActiveX Viewer requires ActiveX. Since

 

Java Applet Viewer. It

Firefox doesn’t support ActiveX only the Java Applet Viewer

 

doesn’t open the

is available.

 

WinClient ActiveX

 

 

Viewer.

 

 

 

 

 

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