KVM Over the NET™ User Manual

Q1: When I open a viewer, the web page does not display or work correctly, and I receive an error message that is similar one of the following:

1.Reset the Internet Explorer security settings to enable Active Scripting, ActiveX controls, and Java applets

By default, Internet Explorer 6 and some versions of Internet Explorer 5.x use the High security level for the Restricted sites zone and Microsoft Windows Server 2003 uses the High security level for both the Restricted sites zone and the Internet zone. You may want to enable Active Scripting, ActiveX controls, and Java applets. To enable Active Scripting, ActiveX controls, and Java applets, follow these steps:

a)Start Internet Explorer.

b)On the Tools menu, click Internet Options.

c)In the Internet Options dialog box, click Security.

d)Click Default Level.

e)Click OK.

2.Verify that Active Scripting, ActiveX, and Java are not blocked

If some client computers work but others do not, verify that Internet Explorer or another program on your client computer such as an anti-virus program or a firewall are not configured to block scripts, ActiveX controls, or Java applets.

3.Verify that your anti-virus program is not set to scan the Temporary Internet Files or Downloaded Program Files folders

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