Avaya 15-601127 2.4 Conference, 2.5 Transfer

2420/5420 Phone Page 16

15-601127 Issue 09a (16 July 2009)IP Office

2.4 Conference

The Conference feature allows you to conference other parties (including yourself) into a call.

Notes

·The number of parties allowed in a conference is controlled by your phone system.

·Two Call Appearance keys are required for the conference feature.

To add another party to a call:

1. Press CONFERENCE.

2. Dial the number of the person you want to add to the call.

3. To add the person to the call, press CONFERENCE again.

If the called party does not answer or does not want to join the conference, press DROP. To return to the held

call, press adjacent to the held call.

4. Repeat steps 1 through 5 for additional conference connections.

To see the details of the different participants in the conference, press and Prev/Next.

Notes

·To leave a conference call, hang up.

·To display which conference participants to drop from the conference, press DROP. You can then select the

participant to drop by pressing the and Prev/Next buttons to display the participant, then press DROP

again.

2.5 Transfer

This feature allows you to transfer a call from your phone to another extension or outside number.

1.With a call in progress, press TRANSFER.

2.When you hear dial tone, dial the number to which the call is to be transferred. Then do one of the following:

·To transfer the call without announcing it (an unsupervised transfer), press TRANSFER again. The

transfer is complete.

·To announce the call before transferring it (a supervised transfer), wait for the called party to answer:

·If the called party is willing to accept the call, press TRANSFER again to complete the transfer.

·If the called party does not wish to accept the call or there is no answer, press DROP. To return to

the held call, press adjacent to it.

Contents

Main Page Contents Page Page Page 2420/5420 Phone Page 7 15-601127 Issue 09a (16 July 2009)IP Office The Telephone: 1. The Telephone 1.1 Call Appearance Keys 2420/5420 Phone Page 9 15-601127 Issue 09a (16 July 2009)IP Office The Telephone: Call Appearance Keys 1.2 Call Appearance Key Icons 1.3 System Features 1.4 Logging Off 1.5 Logging On 2420/5420 Phone Page 11 15-601127 Issue 09a (16 July 2009)IP Office The Telephone: Logging On 1.6 No User 1.7 The Display Page Page 2. Basic Call Handling Features 2.1 Answering a Call 2420/5420 Phone Page 15 15-601127 Issue 09a (16 July 2009)IP Office Basic Call Handling Features: Answering a Call 2.2 Making a Call 2.3 Clearing a Call 2420/5420 Phone Page 16 15-601127 Issue 09a (16 July 2009)IP Office 2.4 Conference 2.5 Transfer 2420/5420 Phone Page 17 Basic Call Handling Features: Transfer 2.6 Headset Working 2.7 Speakerphone 2420/5420 Phone Page 19 Basic Call Handling Features: Speakerphone 2.8 Speed Dial 2.9 Redial 2420/5420 Phone Page 20 15-601127 Issue 09a (16 July 2009)IP Office 2.10 Mute 2.11 Hold 2420/5420 Phone Page 21 Basic Call Handling Features: Hold 2.12 Message 2.13 Private Call Page Page 2420/5420 Phone Page 24 3. Using Speed Dials 2420/5420 Phone Page 25 Using Speed Dials: 3.1 Adding a New Speed Dial 3.2 Dialling a Speed Dial Number 3.3 Deleting a Speed Dial 3.4 Editing a Speed Dial 3.5 Converting a Call Log Entry to a Speed Dial Page 4. Using Visual Voice 2420/5420 Phone Page 29 Using Visual Voice: 4.1 Listen to Voicemails 4.2 Send a Voicemail 2420/5420 Phone Page 31 Using Visual Voice: Send a Voicemail 4.3 Changing Your Greeting 4.4 Changing Your Mailbox Password 2420/5420 Phone Page 33 Using Visual Voice: Changing Your Mailbox Password 4.5 Email Alerts 4.6 Voicemail Transfer Page Page 5. Using the Call Log 2420/5420 Phone Page 37 Using the Call Log: Using The Call Log 5.1 Setting Which Calls are Logged 5.2 Viewing the Call Log 5.3 Making Calls from the Call Log 5.4 Saving a Call Log Entry to Your Speed Dial List 2420/5420 Phone Page 39 Using the Call Log: Saving a Call Log Entry to Your Speed Dial List 5.5 Deleting a Call Log Entry 5.6 Erasing All Logged Calls Page Page 2420/5420 Phone Page 42 6. Changing Options 6.1 Ring Options 2420/5420 Phone Page 43 Changing Options: Ring Options 6.2 Adjusting the Display Contrast 6.3 Call Log Setup 6.4 Miscellaneous 6.5 Using Self Test 6.6 Default Phone/Erase All Settings 2420/5420 Phone Page 45 Changing Options: Default Phone/Erase All Settings 6.7 Language 6.8 Automatic Gain Control (AGC) Page Page 7. Function Keys 7.1 Overview of the Function Keys 2420/5420 Phone Page 49 Function Keys: Overview of the Function Keys 7.2 Display Mode 7.3 Function Key Programming 2420/5420 Phone Page 51 Function Keys: Function Key Programming 7.4 Shorthand Programming Mode 2420/5420 Phone Page 53 Function Keys: Shorthand Programming Mode 7.5 Longhand Programming 2420/5420 Phone Page 54 7.6 Changing Function Key Labels Page 8. System Features 8.1 Introduction 8.2 Ring Back 8.3 Call Forwarding 2420/5420 Phone Page 57 8.4 Diverting Calls 8.5 Do Not Disturb 8.6 Parking Calls 2420/5420 Phone Page 59 System Features: Parking Calls 8.7 Voicemail 2420/5420 Phone Page 60 15-601127 Issue 09a (16 July 2009)IP Office 8.8 Default Feature Codes Page 9. EU24 Expansion Module 9.1 EU24 Overview 2420/5420 Phone Page 63 EU24 Expansion Module: EU24 Overview 9.2 Connection 9.3 Using the EU24 Expansion Module Page Index A B C D U V W Y