Using Visual Voice: Changing Your Mailbox Password

4.5 Email Alerts

The Email option is displayed if:

You have Voicemail pro installed

and

Voicemail Email has been configured for you.

To view or change the current email alert status:

1.Press Voice.

2.Press Email. You will be prompted for your current voicemail password.

The current voicemail email alert status is shown along with Change and Done soft-keys.

3.Select either:

Done - To exit leaving the current alert status active

Change - To change the status.

Note - The Change soft-key will toggle through the alert status, beginning with the current status.

4.Chose one of the following status:

OFF - No email alerts are sent.

COPY - An email alert is sent with a copy of the voicemail attached.

FWD - An email alert is sent with a copy of the voicemail attached. The original voicemail is deleted from your voicemail mailbox.

ALERT- An email alert is sent when there is a new voicemail.

5.When you have made you selection, press Done

4.6 Voicemail Transfer

Unlike the standard transfer, Voicemail Transfer allows you to transfer a call to another user's mailbox.

To transfer the call to another mailbox:

1.Press Voice.

2.Key in the user's extension number.

3.Press Vmail Transfer.

The call will be transferred directly to the users mailbox; the extension is not alerted.

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IP Office

15-601127 Issue 09a (16 July 2009)

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Avaya 15-601127 Email Alerts, Voicemail Transfer, To view or change the current email alert status, Press Vmail Transfer