Using Visual Voice:
4.1 Listen to Voicemails
To listen to your Voicemails or your Group Voicemails:
1.Press 
Voice.
2.Press 
Listen (for your messages) or 
<group name> (for your hunt group messages), for example, Sales (25).
3.When prompted, key in the password. If your extension has been configured as a trusted source, the password will not be required.
Note - If you do not have the required password, contact your administrator.
You will be presented with the following message categories for your messages:
∙New (5)
∙Old (7)
∙Saved (13)
Note - The total number of messages in each category is displayed in brackets.
4.Use the feature key to select the category, for example 
New.
The first message in the selected category will play and the following message handling feature key options are displayed:
∙Next - Plays next message.
∙<< - rewinds current message by 5 sec
∙>> – fast forwards current message by 5 sec
∙Pause- pauses the current message/resumes playing
∙Delete - Delete the current message.
∙Save - Change the current message's category to 'saved'
∙Previous – Plays previous message
∙Copy- Copy the message to another mailbox or mailboxes. If selecting more than one mailbox, the entries must be separated with a #.
To add a covering message to the copied voicemail.
1.Press 
Copy, and add the recipients. The feature keys change to the copy options.
2.Press 
Pre-Rec
3.Record your message
4.Press 
Stop
5.Press 
Listen to check your message. You can change the message by selecting
6.Press 
Send.
Note
∙Depending on the number of feature keys available, you may need to use the scrolling facility to see all of the options.
2420/5420 Phone | Page 29 |
IP Office |
