Chapter Basic Call Handling Features | Avaya 15-601127 specs

Chapter 2.

Basic Call Handling Features

2420/5420 Phone	Page 13
IP Office	15-601127 Issue 09a (16 July 2009)

Image 13

Avaya 15-601127 manual Chapter Basic Call Handling Features

Contents

2420/5420 Phone User Guide IP Office 2420/5420 Phone IP Office Contents Page Chapter Telephone Page Call Handling Buttons Telephone ∙ a Bridged Appearance Call Appearance Keys∙ a Line Appearance ∙ Call Coverage Appearance Call Appearance Key Icons System Features Logging On Logging Off Display No UserPage Chapter Basic Call Handling Features Default ring cadences are Basic Call Handling FeaturesAnswering a Call To answer an incoming call Clearing a Call Making a CallTo manually make a call To automatically make a call Transfer ConferenceTo add another party to a call Press Conference To clear a headset call Headset WorkingTo manually make a call ∙ Press Headset To automatically make a call ∙ Press Headset To change from the handset to the speakerphone SpeakerphoneTo end a speakerphone call Redial Speed DialTo redial a previously dialed number To redial the last number dialed Hold MuteTo prevent the other person on the line from hearing you To put an existing call on hold Private Call MessagePage Chapter Using Speed Dials Using Speed Dials To add a new speed dial Adding a New Speed Dial Deleting a Speed Dial Dialling a Speed Dial NumberEditing a Speed Dial Converting a Call Log Entry to a Speed Dial Chapter Using Visual Voice Using Visual Voice To listen to your Voicemails or your Group Voicemails Listen to VoicemailsTo add a covering message to the copied voicemail Press Pre-Rec To send a message to another person or Group Press Voice Send a Voicemail To change your mailbox greeting Changing Your Greeting To change your Mailbox password Changing Your Mailbox PasswordPress Password Voicemail Transfer Email AlertsTo view or change the current email alert status To transfer the call to another mailboxPage Chapter Using the Call Log Using the Call Log Press Log Setup Setting Which Calls are LoggedViewing the Call Log To set which calls are logged Saving a Call Log Entry to Your Speed Dial List Making Calls from the Call LogTo make a call from the call log To save a call log entry to your speed dial list Erasing All Logged Calls Deleting a Call Log EntryTo delete a call log entry To erase all logged callsPage Chapter Changing Options Ring Options Changing OptionsTo change the ringer sound To use the Message Lamp for ringing alerts To adjust the display contrast Adjusting the Display Contrast Default Phone/Erase All Settings Using Self Test Automatic Gain Control AGC LanguageTo select a language To select Automatic Gain ControlPage Chapter Function Keys Function Keys Programming your own featuresOverview of the Function Keys Changing the labels of the function keys ∙ Normal Mode Display Mode∙ Call Center Mode To change the Display Mode Name Description Toggles Data Function Key Programming Name Description Toggles Function Keys Function Key Programming Admin Pages Shorthand Programming ModeAdmin1 Longhand Programming Press Admin. See Display Key Programming Changing Function Key Labels Chapter System Features Introduction System FeaturesRing Back Call Forwarding To use Follow-Me-Here from another extension Diverting CallsTo use Follow-Me-To from your home extension Parking Calls Do Not Disturb Following options are available for voicemail Voicemail Default Feature Codes Chapter EU24 Expansion Module EU24 Overview EU24 Expansion Module Selecting a Call Appearance/Feature Key Using the EU24 Expansion ModuleUnderstanding Call Appearance/Feature Key Status Icons ConnectionPage Index 2420/5420 Phone IP Office 2420/5420 Phone IP Office 2420/5420 Phone IP Office