System Features: Call Forwarding

8.4 Diverting Calls

You can divert your calls to another extension using Follow Me. Unlike Forward, Follow me can only be used to divert calls to another internal extension on the same IP Office.

Note

If you do not answer calls at the temporary extension, they are forwarded to your own voicemail or call forwarding number.

To use Follow-Me-Here from another extension:

In this case, N is your home extension

Dial *12*N# from the extension you are temporarily using.

Dial *13*N# to re-direct the calls back to your own extension, before you return to it.

To use Follow-Me-To from your home extension:

In this case, N is the extension to which you want your calls diverted.

Dial *14*N# from your own extension.

Dial *14*# to cancel either feature from your own extension.

Notes

If you use the option Cancel All Forwarding 56 , your Follow Me will also be cancelled.

Follow Me does not apply to the following call types:

Voicemail Callback

Automatic Call Back

HOLD or Park return.

2420/5420 Phone

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IP Office

15-601127 Issue 09a (16 July 2009)

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Avaya 15-601127 manual Diverting Calls, To use Follow-Me-Here from another extension