2.10 Mute
During an active call, the Mute feature prevents the party (with whom you are speaking) from hearing you. This feature is most commonly used in conjunction with the Speakerphone. However, it can be used to hold an
To prevent the other person on the line from hearing you:
1.Press 
MUTE. The indicator next to the Mute button lights when Mute is active.
2.To reinstate 
MUTE again.
2.11 Hold
You can put a call on hold to gather information, or to answer a second call. If a second call arrives you will here a short ring and the flashing 
symbol will appear next to the Call Appearance key.
To put an existing call on hold:
1.Press 
HOLD.
2.Answer the second call by pressing the call appearance button with the 
symbol against it. The symbol changes to
; showing that the line is connected.
To return to the held call:
1.If you have a call in progress, then first put that call on hold as above.
2.To retrieve a held call, press the Call Appearance button with 
against it.
Notes
∙With hold return timer (defined by your system administrator), you are reminded that you have a call on hold. The phone will ring and 
is displayed.
∙If the system feature AutoHold is on (consult your system administrator) then you can hold an active call (
) by pressing (
) against the second call. If AutoHold is off, then pressing (
) against the second call, will drop the first call.
2420/5420 Phone | Page 20 |
IP Office |
