Avaya 15-601127 2.12 Message, 2.13 Private Call

2420/5420 Phone Page 21

15-601127 Issue 09a (16 July 2009)IP Office

Basic Call Handling Features: Hold

2.12 Message

Message is used to access the voicemail system (if installed). Once pressed, the prompts given will depend on the

type of voicemail system. For further details, refer to the Mailbox Users Guides provided for the different voicemail

systems supported by IP Office.

The message lamp at the top of the phone stays lit when there are new messages in your voicemail mailbox, or in any

other mailbox for which you have been configured to receive "Message Waiting Indication".

Note

·The lamp can also be set to flash when the phone is rung, irrespective of whether you have new messages waiting to

be read.

2.13 Private Call

The Private Call feature is used to prevent any intrusions during the call. Private call can be activated either before or

during a call and will set the phone status to 'cannot be intruded' until you switch the Private Call feature off.

If you place a call to an extension with Private Call on, you will hear the Number Unobtainable tone.

Note

·Private call is not a default feature. If you require this option, contact your administrator.

Contents

Main Page Contents Page Page Page 2420/5420 Phone Page 7 15-601127 Issue 09a (16 July 2009)IP Office The Telephone: 1. The Telephone 1.1 Call Appearance Keys 2420/5420 Phone Page 9 15-601127 Issue 09a (16 July 2009)IP Office The Telephone: Call Appearance Keys 1.2 Call Appearance Key Icons 1.3 System Features 1.4 Logging Off 1.5 Logging On 2420/5420 Phone Page 11 15-601127 Issue 09a (16 July 2009)IP Office The Telephone: Logging On 1.6 No User 1.7 The Display Page Page 2. Basic Call Handling Features 2.1 Answering a Call 2420/5420 Phone Page 15 15-601127 Issue 09a (16 July 2009)IP Office Basic Call Handling Features: Answering a Call 2.2 Making a Call 2.3 Clearing a Call 2420/5420 Phone Page 16 15-601127 Issue 09a (16 July 2009)IP Office 2.4 Conference 2.5 Transfer 2420/5420 Phone Page 17 Basic Call Handling Features: Transfer 2.6 Headset Working 2.7 Speakerphone 2420/5420 Phone Page 19 Basic Call Handling Features: Speakerphone 2.8 Speed Dial 2.9 Redial 2420/5420 Phone Page 20 15-601127 Issue 09a (16 July 2009)IP Office 2.10 Mute 2.11 Hold 2420/5420 Phone Page 21 Basic Call Handling Features: Hold 2.12 Message 2.13 Private Call Page Page 2420/5420 Phone Page 24 3. Using Speed Dials 2420/5420 Phone Page 25 Using Speed Dials: 3.1 Adding a New Speed Dial 3.2 Dialling a Speed Dial Number 3.3 Deleting a Speed Dial 3.4 Editing a Speed Dial 3.5 Converting a Call Log Entry to a Speed Dial Page 4. Using Visual Voice 2420/5420 Phone Page 29 Using Visual Voice: 4.1 Listen to Voicemails 4.2 Send a Voicemail 2420/5420 Phone Page 31 Using Visual Voice: Send a Voicemail 4.3 Changing Your Greeting 4.4 Changing Your Mailbox Password 2420/5420 Phone Page 33 Using Visual Voice: Changing Your Mailbox Password 4.5 Email Alerts 4.6 Voicemail Transfer Page Page 5. Using the Call Log 2420/5420 Phone Page 37 Using the Call Log: Using The Call Log 5.1 Setting Which Calls are Logged 5.2 Viewing the Call Log 5.3 Making Calls from the Call Log 5.4 Saving a Call Log Entry to Your Speed Dial List 2420/5420 Phone Page 39 Using the Call Log: Saving a Call Log Entry to Your Speed Dial List 5.5 Deleting a Call Log Entry 5.6 Erasing All Logged Calls Page Page 2420/5420 Phone Page 42 6. Changing Options 6.1 Ring Options 2420/5420 Phone Page 43 Changing Options: Ring Options 6.2 Adjusting the Display Contrast 6.3 Call Log Setup 6.4 Miscellaneous 6.5 Using Self Test 6.6 Default Phone/Erase All Settings 2420/5420 Phone Page 45 Changing Options: Default Phone/Erase All Settings 6.7 Language 6.8 Automatic Gain Control (AGC) Page Page 7. Function Keys 7.1 Overview of the Function Keys 2420/5420 Phone Page 49 Function Keys: Overview of the Function Keys 7.2 Display Mode 7.3 Function Key Programming 2420/5420 Phone Page 51 Function Keys: Function Key Programming 7.4 Shorthand Programming Mode 2420/5420 Phone Page 53 Function Keys: Shorthand Programming Mode 7.5 Longhand Programming 2420/5420 Phone Page 54 7.6 Changing Function Key Labels Page 8. System Features 8.1 Introduction 8.2 Ring Back 8.3 Call Forwarding 2420/5420 Phone Page 57 8.4 Diverting Calls 8.5 Do Not Disturb 8.6 Parking Calls 2420/5420 Phone Page 59 System Features: Parking Calls 8.7 Voicemail 2420/5420 Phone Page 60 15-601127 Issue 09a (16 July 2009)IP Office 8.8 Default Feature Codes Page 9. EU24 Expansion Module 9.1 EU24 Overview 2420/5420 Phone Page 63 EU24 Expansion Module: EU24 Overview 9.2 Connection 9.3 Using the EU24 Expansion Module Page Index A B C D U V W Y