Contents

Database problems

If you are using databases on the LAN, communications problems with those databases may affect voice operations. Troubleshooting database server disconnections on page 38 covers what to do when the IR system is not communicating with the database server at all. The following topics explain how to check on less serious problems with databases.

Checking JDBC operations

Use the following commands to check JDBC function:

netstat -alists port usage. Review the output to verify that ports are functioning and are not overloaded.

trace chan all DBDIP3 traces DIP activity. Review the output to verify that all DIPs are functioning in the desired way.

Review the following system processes related to JDBC operations:

/vs/bin/vrs/idbcint DIP num

/vs/bin/vrs/jdbcdip dipnumber

/usr/bin/../java/bin/../bin/SPARC/routine_threads/java -Dpname=ais3 -cp /webadm

/usr/bin/../java/bin/../bin/SPARC/routine_threads/java -Dpname=ais(dip number) -cp /webadm

Checking Oracle object size limits

An extent is a user-defined unit of storage in the Oracle storage clause used when defining an Oracle object. It is used as MINEXTENTS or MAXEXTENTS in the storage clause. An Oracle object (that is, a table, an index, a rollback segment) grows one extent in size each time the object needs to be expanded.

When the maximum allowed number of extents is reached, the object will not be able to grow further. The object needs to be redefined so that either the size of each extent is increased or the initial object size is increased, to reduce the number of extents required for the storage of this object. The maximum allowed number of extents in a system is 2,147,483,645.

To check the number of extents:

1.Type dbused and press Enter.

The system displays the Space Allocated screen.

2.Compare the value in the EXTENTS column to the value in the MAX_EXTENTS column.

If the value in the EXTENTS column is greater than or equal to the value in the MAX_EXTENTS column, the table has reached its maximum size.

Issue 1.0 April 2006 35

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Avaya 2 manual Database problems, Checking Jdbc operations, Checking Oracle object size limits

2 specifications

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