Conference Calls

You can create a conference call with three participants. One of the other participants can, in turn, add one or two additional participants to the conference call. To ensure optimum performance, a maximum of five parties per conference call is recommended.

Note:

If one of the conference participants has a SIP phone with “music on hold” enabled, it is possible for that party to interrupt the conversation of the other participants with music by putting P2P participants on hold. If this happens, you may choose to drop the telephone that is playing music on hold.

To create a conference call between three parties

1.Call the first party (see Making and Answering Calls on page 11).

2.When the call is answered, press the CONFERENCE () button.

3.Select the Dial softkey and dial the number of the second party, or select the FrDir softkey and choose the number from a directory. The first party is put on hold automatically.

4.When the second party answers, press the CONFERENCE () button. The second party is added to the conference call and the first party is taken off hold.

To drop a single party from the conference call

1.Select the line that corresponds to the connected party.

2.Select the Drop softkey.

To place one of the participants on hold

1.Select the Line/Feature () button beside the party that you want to speak to privately.

2.Press the Select softkey.

The other line is put on hold. The display shows an associated HELD softkey on the right side of the display.

3.To resume the three-way conference, press the CONFERENCE () button, select the line that was put on hold and press the CONFERENCE () button.

To place all participants on hold

1.Press the HOLD () button.

The display shows an associated HELD softkey on the right side of the display.

2.To re-open the conference call, press the HOLD () button again.

To end the conference call

Perform one of the following actions:

18 Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide

May 2007

Page 18
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Avaya 3.1.0 manual Conference Calls

3.1.0 specifications

Avaya 3.1.0 is a sophisticated telecommunications platform designed to enhance business communication and collaboration through advanced features and technologies. This version builds on the legacy of previous iterations, incorporating cutting-edge capabilities that address the evolving needs of modern enterprises.

One of the standout features of Avaya 3.1.0 is its robust unified communications (UC) functionality. This integration allows users to connect via voice, video, messaging, and conferencing through a single platform, promoting seamless interaction among employees and stakeholders. By unifying various communication tools, Avaya improves productivity and ensures that teams remain connected, regardless of their physical location.

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One of the technological cornerstones of Avaya 3.1.0 is its compatibility with various devices, including smartphones, tablets, laptops, and traditional desk phones. This device-agnostic approach ensures that users can access the platform regardless of their hardware, promoting greater flexibility in communication.

Lastly, Avaya 3.1.0 is built with user-friendliness in mind. The intuitive interface simplifies navigation, enabling users to quickly access features and tools. This ease of use facilitates quick adoption among employees, reducing the learning curve associated with new technology.

In conclusion, Avaya 3.1.0 stands out as a versatile telecommunications solution, offering unified communications, cloud integration, advanced analytics, robust security, device compatibility, and user-friendly design. These features make it a powerful choice for organizations seeking to enhance their communication and collaboration capabilities in today’s fast-paced business environment.