2.Wait for voicemail to answer the call.

3.As soon as the greeting starts to play, press * on the dialpad.

4.When you are prompted for your voicemail password, enter the password followed by the

# key. The voicemail password is the same one that you use to access user options.

5.Follow the prompts to access and play voicemail messages and/or change options.

Tip:

To exit from voicemail or listen to the previous list of menu options at any time, press * on the dialpad.

6. To end the call, hang up or select the End softkey.

Recording and Managing Personalized Voicemail Greetings

You can specify a number that voicemail dials if a caller dials 0 during your greeting (for example, you can redirect the call to another phone or your mobile).

To record your name

This is the recording that is played when callers dial by name using the Auto Attendant.

1.Access the User Options menu (see Displaying the User Options Menu on page 7.)

2.Select Voicemail on the User Options menu.

3.Select Record Name on the Voicemail Options menu.

4.Lift the handset to make the recording.

5.Select the Rec softkey, speak your name clearly into the microphone, and then select the Stop softkey or hang up.

6.Perform one of the following actions:

select the Play softkey to listen to your recording.

press the Save softkey and the Ok softkey if you are satisfied with the recording.

select the Rec softkey again to re-record your name.

7.Select the Exit softkey to display the previous menu, or press the PHONE/EXIT () button.

To record a personalized greeting

A personalized greeting will be played instead of the default voicemail greeting.

Callers can choose voicemail options after your personalized greeting is played. You may optionally say what these options are in your personalized greeting. For example, “Please leave a message. When you are finished, press the number key to hear voicemail options.”

28 Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide

May 2007

Page 28
Image 28
Avaya 3.1.0 manual Recording and Managing Personalized Voicemail Greetings, To record your name

3.1.0 specifications

Avaya 3.1.0 is a sophisticated telecommunications platform designed to enhance business communication and collaboration through advanced features and technologies. This version builds on the legacy of previous iterations, incorporating cutting-edge capabilities that address the evolving needs of modern enterprises.

One of the standout features of Avaya 3.1.0 is its robust unified communications (UC) functionality. This integration allows users to connect via voice, video, messaging, and conferencing through a single platform, promoting seamless interaction among employees and stakeholders. By unifying various communication tools, Avaya improves productivity and ensures that teams remain connected, regardless of their physical location.

Another key characteristic of Avaya 3.1.0 is its support for cloud-based services. Organizations can take advantage of hybrid deployments, combining on-premises infrastructure with cloud capabilities. This flexibility enhances scalability, allowing businesses to adjust their communication solutions as they grow or adapt to changing market demands. The cloud integration also simplifies maintenance and updates, enabling organizations to stay current with the latest features without extensive downtime.

Avaya 3.1.0 introduces advanced analytics and reporting tools. These features provide users with valuable insights into communication patterns and performance metrics. By leveraging data analytics, businesses can identify trends, optimize resource allocation, and improve customer service. The ability to analyze interactions helps organizations to enhance the overall user experience and refine their communication strategies.

The platform also emphasizes security, incorporating several layers of protection to safeguard communications. End-to-end encryption, secure authentication protocols, and frequent security updates are crucial components that ensure data integrity and confidentiality. This focus on security is particularly vital in industries where sensitive information is exchanged.

One of the technological cornerstones of Avaya 3.1.0 is its compatibility with various devices, including smartphones, tablets, laptops, and traditional desk phones. This device-agnostic approach ensures that users can access the platform regardless of their hardware, promoting greater flexibility in communication.

Lastly, Avaya 3.1.0 is built with user-friendliness in mind. The intuitive interface simplifies navigation, enabling users to quickly access features and tools. This ease of use facilitates quick adoption among employees, reducing the learning curve associated with new technology.

In conclusion, Avaya 3.1.0 stands out as a versatile telecommunications solution, offering unified communications, cloud integration, advanced analytics, robust security, device compatibility, and user-friendly design. These features make it a powerful choice for organizations seeking to enhance their communication and collaboration capabilities in today’s fast-paced business environment.