14 Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007
Tip:
Tip: If you do not want to receive calls, you can activate the Do Not Disturb feature.
See Do Not Disturb on page 35.
To answer an incoming call
1. To answer a call, perform one of the following actions:
●pick up the handset.
●press the SPEAKER ( ) button or the associated Line/Feature ( ) button.
●press the HEADSET ( ) button.
2. To hang up, perform one of the following actions:
●return the handset to its cradle.
●press the SPEAKER ( ) button.
●press the HEADSET ( ) button.
To answer or ignore a second incoming call
1. You must choose to Answer or Ignore the second call before you can perform actions on
the first call (i.e. hold, transfer, conference).
2. If you choose to Answer, the first call is automatically put on hold.
3. Complete the second call: talk to the caller, transfer, park, or place the caller on hold.
Tip:
Tip: When you have multiple incoming calls (more than three for the 4610 and more
than four for the 4621) you must Transfer (see page 16), Park (see page 16), or
place the active call on Hold (see page 15) before you answer the next call.
To ignore an incoming call
●Select the Ignore softkey while the telephone is ringing.
The telephone immediately stops ringing. If call-forwarding has been defined (see Call
Forwarding on page 19), the call is handled accordingly.