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Avaya
3.1.0 manual
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Avaya one-X™ Quick Edition
Release 3.1.0
Telephone User Guide
16-601411
Release 3.1.0
May 2007
Issue 2
Contents
Main
Page
Contents
Page
Customizing Your Quick Edition IP Telephone
Introducing Your Telephone
Accessing Telephone Applications and Options
Programmable Softkeys
To program a softkey
To disable a softkey
To reset softkeys to factory defaults
Displaying the User Options Menu
Accessing user options when password protection is enabled
Accessing user options when password protection is disabled
Setting Password Options
To change your password
To set a new password when the old one expires
To enable or disable password protection
Account lockout after failed login attempts
Viewing and Modifying User Preferences
Adjusting the Volume
Muting the Active Microphone
To activate and deactivate muting while on a call
Viewing and Changing the User Language
Choosing a Personalized Ringer Tone
To select a ringer tone
Setting the Call Waiting Tone
To set the call waiting tone
Setting the Contrast Level of the Display
Making and Answering Calls
Making Calls
12
To make calls manually
To make a call using a speed dial
To make a call from the list of call logs
To make calls using the corporate or personal directory
Receiving Calls
14
To answer an incoming call
To answer or ignore a second incoming call
To ignore an incoming call
Call Handling
Putting a Call on Hold
To put a single call on hold
To retrieve a held call
To put an active call on hold while you place a new call
Transferring Calls
To transfer a call and speak to the receiving party
To transfer a call without speaking to the receiving party
Parking and Retrieving Calls
To park a call
To retrieve a parked call from the telephone that was used to park the call
To retrieve a parked call from any other telephone
18
Conference Calls
To create a conference call between three parties
To drop a single party from the conference call
To place one of the participants on hold
To place all participants on hold
Call Forwarding
To forward all calls to voicemail
To forward unanswered calls to voicemail
To forward calls to a directory number
20
To forward calls to an external number
To disable call forwarding
To change the number of rings before forwarding
Zero-Redirect
To specify a redirect number
To enable or disable zero redirect
22
Using Call Logs
To view call log entries
To edit a Call Log number before you dial the number
To delete a single entry
To clear lists, all call logs, and/or reset the counter
Using Voice Mail
User Keypad Shortcuts
Caller Keypad Shortcuts
Retrieving Voicemail Messages
To play a voicemail message
To monitor incoming voicemail messages
To listen to a voicemail message while the message is being recorded
To access your voicemail using any telephone
28
Recording and Managing Personalized Voicemail Greetings
To record your name
To record a personalized greeting
To delete a personalized greeting
30
Using Directories
Corporate and Personal Directories
To view corporate and personal directory entries
To change your name in the Corporate directory
Adding an Entry to Your Personal Directory
To add an entry manually
To copy an entry from the corporate directory
32
To copy an entry from the call log
To copy an entry from a voicemail record
To edit an entry in your personal directory
To delete an entry from your personal directory
Status
34
To add a user to or remove a user from your home screen monitoring list
To view the status information for a monitored user
To dial a monitored user
To configure your own status information
Do Not Disturb
To enable or disable DND
36
Paging
To broadcast an announcement to a paging zone
Speed Dial
To view your speed dial list
To add a speed dial entry manually
To copy an entry from the corporate directory
To copy an entry from the call log
38
To copy an entry from a voicemail record
To edit a speed dial entry
To delete a speed dial entry
Registration Information for Optional Features
To view registration information for special features using a telephone
Email Forwarding of Voicemail
To configure forwarding of email to voicemail
Playing an Audio File Attachment
Teleworker Application
To view optional features registration information using a telephone
Web-based System Administration
Page
Appendix A: Options Menus
Telephone Options
Table4: Telephone Options - Main Menu
Table5: Telephone Options - Telephone User Option Menu
Appendix A: Options Menus
Table6: Telephone Options - Web Interface Menu
System Options
Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 45
System Options
Table7: System Options - Telephone Menu
Appendix A: Options Menus
Table8: System Options - Web Interface Menu 3.1
System Options
Table8: System Options - Web Interface Menu (continued) 3.1
Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007 47
Page
Index
A
B
C
D
N
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P
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T
U
V
W
Z