Call Handling

Select the End softkey

hang up the handset.

press the SPEAKER () button.

press the HEADSET () button.

Call Forwarding

By default, calls are forwarded to your voicemail after three rings. Call forwarding lets you specify rules for handling your incoming calls. You can forward calls to:

the voicemail on your telephone

an extension number listed in the Corporate directory or your Personal directory

a telephone number that you specify (for example, an outside line)

Note:

If your network has a G10 PSTN gateway and you forward an incoming outside call to a PSTN number, the call will use two PSTN lines while the call is active.

To forward all calls to voicemail

1.Select the CFwd softkey.

2.Select All Calls on the Call Forwarding menu.

3.Select the Chg softkey.

4.Select Voicemail on the Fwd All Calls To menu.

5.Select the Save softkey.

6.Select the Exit softkey to display the previous menu, or press the PHONE/EXIT () button.

To forward unanswered calls to voicemail

Follow this procedure to enable the feature after it has been disabled.

1.Select the CFwd softkey.

2.Select After 3 Rings on the Call Forwarding menu.

3.Select the On softkey.

4.Press the PHONE/EXIT () button.

To forward calls to a directory number

1.Select the CFwd softkey.

2.Select All Calls or After 3 Rings.

Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide

May 2007 19

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Avaya 3.1.0 manual Call Forwarding, To forward all calls to voicemail, To forward unanswered calls to voicemail

3.1.0 specifications

Avaya 3.1.0 is a sophisticated telecommunications platform designed to enhance business communication and collaboration through advanced features and technologies. This version builds on the legacy of previous iterations, incorporating cutting-edge capabilities that address the evolving needs of modern enterprises.

One of the standout features of Avaya 3.1.0 is its robust unified communications (UC) functionality. This integration allows users to connect via voice, video, messaging, and conferencing through a single platform, promoting seamless interaction among employees and stakeholders. By unifying various communication tools, Avaya improves productivity and ensures that teams remain connected, regardless of their physical location.

Another key characteristic of Avaya 3.1.0 is its support for cloud-based services. Organizations can take advantage of hybrid deployments, combining on-premises infrastructure with cloud capabilities. This flexibility enhances scalability, allowing businesses to adjust their communication solutions as they grow or adapt to changing market demands. The cloud integration also simplifies maintenance and updates, enabling organizations to stay current with the latest features without extensive downtime.

Avaya 3.1.0 introduces advanced analytics and reporting tools. These features provide users with valuable insights into communication patterns and performance metrics. By leveraging data analytics, businesses can identify trends, optimize resource allocation, and improve customer service. The ability to analyze interactions helps organizations to enhance the overall user experience and refine their communication strategies.

The platform also emphasizes security, incorporating several layers of protection to safeguard communications. End-to-end encryption, secure authentication protocols, and frequent security updates are crucial components that ensure data integrity and confidentiality. This focus on security is particularly vital in industries where sensitive information is exchanged.

One of the technological cornerstones of Avaya 3.1.0 is its compatibility with various devices, including smartphones, tablets, laptops, and traditional desk phones. This device-agnostic approach ensures that users can access the platform regardless of their hardware, promoting greater flexibility in communication.

Lastly, Avaya 3.1.0 is built with user-friendliness in mind. The intuitive interface simplifies navigation, enabling users to quickly access features and tools. This ease of use facilitates quick adoption among employees, reducing the learning curve associated with new technology.

In conclusion, Avaya 3.1.0 stands out as a versatile telecommunications solution, offering unified communications, cloud integration, advanced analytics, robust security, device compatibility, and user-friendly design. These features make it a powerful choice for organizations seeking to enhance their communication and collaboration capabilities in today’s fast-paced business environment.