Avaya IP Office Phone installation manual Upgrading an IP403 to Software Level

Models: IP Office Phone

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Page 50 - Initial Programming

Basic System Programming

Upgrading an IP403 to Software Level 2.0

1.Right click on Start and select Explore Program Files Avaya IP Office Manager. Save all xxx.cfg files (where xxx is the name of the configuration) to a separate safe location. Make a note of the location of where the IP Office suite is located and the name of the Program folder; also record all the components used in the installation (both will be needed latter).

2.From Start select Settings Control Panel Add/Remove Programs. Highlight IP Office Admin Suite and remove. The install Wizard will run. Select Remove and click Next. Confirm that you wish to remove all components.

3.If Read Only files are detected, click OK. If Locked Files are detected, click Ignore. Note: Your configuration and license files will be untouched and available for the upgraded software.

4.You are provided with the option to reboot your PC. Select Reboot and click Finish. The Wizard will run (removing the IP Office Suite). On completion click Finish.

5.When your PC has rebooted, insert the Administration CD containing the new software.

6.The CD Autoruns. You are initially presented with the option to select which language you wish to use. Select the language from the pull down list and click OK.

7.If not already installed on your PC, you are then given the option to install the Microsoft Net 1.1 Framework application. This should be installed if you wish to use the IP Office Installation Wizard suite. If you are going to install this application, then click OK, agree to the License and on completion click OK. The Welcome screen is then displayed; click Next to continue.

8.The Destination folder location option menu is displayed. If you have previously used a location other than the default (recorded at step 1 above), then enter this location of accept the default location. Click Next.

9.Select all the appropriate components and click Next.

10.Select the Program folder (recorded at step 1 above) and click Next.

11.Installation runs and on completion select Restart now and click Finish twice.

12.Do not open the Manager application at this stage.

13.Using the Explorer on your PC open up the Program Files Avaya IP Office Manager IP403V1_99 folder. This will contain a file called ip403.bin. This file is version 1.99 of the IP Office 403 firmware and contains the loader that is necessary to be able to upgrade from Level 1.4 to Level 2.0 and must be used in place of the existing ip403.bin file. Copy this file to the Manager folder within the IP Office suite on your PC, that is, Program Files Avaya IP Office Manager, to overwrite the existing ip403.bin file.

14.Open the Manager application and from File select Advanced Upgrade.

15.A window similar to the following is displayed:

16.The current Version and Available versions are displayed. Tick the check-box under Name if it is not already ticked then click on Upgrade.

17.Enter the password of the existing configuration (not the default). Click OK and IP Office will reboot and undergo the upgrade cycle. This takes around a minute to complete. On completion, click OK to finish. This will close the UpgradeWiz window.

18.Using the Explorer on your PC open up the Program Files Avaya IP Office Manager IP403V2_0 folder. This will contain a file called ip403.bin. This is the Level 2.0 IP Office firmware. Copy this file to the Manager folder within the IP Office suite on your PC, that is, Program Files Avaya IP Office Manager, to overwrite the existing ip403.bin file.

19.Repeat steps 2 – 11 followed by 13 - 17 of the above procedure.

The upgraded software will now be running with the existing (previous) configurations and licenses intact.

Page 50 - Basic System Programming

IP Office Installation Manual

Initial Programming

40DHB0002USCL – Issue 9 (28th October 2003)

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Avaya IP Office Phone installation manual Upgrading an IP403 to Software Level