Page 46 - Introduction

Basic System Programming

Basic System Programming

Introduction

This sections covers only the most basic aspects of system programming required to install an IP Office system. When first powered up, all IP Office systems will operate as a simple PBX. However, full system programming is highly dependent on customer requirements. Hence, some basic Initial Programming must be performed before detailed configuration programming is possible. The Administration CD (supplied with each system) contains the suite of programs required to install and maintain the IP Office system. Once loaded, inter-active Help files provide all the instructions and details required to operate and administer the program suite.

Notes: 1. When applying power to the IP Office system, the Expansion Modules must be switched on first. If the main IP Office Module does not detect an item at power on it will never use it. If power is switched on from a central point for all modules, then, as the main unit is the slowest to start, this will be taken care of automatically.

2.When powered up correctly, all modules will display a steady green light in the center of each module. When connection is established with ports, the port socket on the appropriate module will show a green LED, e.g. the hub port connected to your PC for programming. IP Office systems are ready for use within 1 minute of power on.

Programming Tools

The IP Office supports programming through any one of it's 10/100 Base-T hub port connections. The tools required for programming of a newly installed IP Office system are:

PC running Windows 95/98, NT, 2000, XP or ME (see page 32).

PC with a LAN (NIC) card with either a fixed IP address (allocated by your system administrator) or by using DHCP to obtain an IP address.

IP Office Cat. 5E patch cable (red – supplied with system see page 69).

IP Office Administration CD (supplied with system).

IP Office Manager Application Manual (supplied on CD with system).

IP Office Feature Key (where software that requires a Licence Key is to be installed).

Note: Once installed, the software level of all software fitted to the IP Office system can be identified. With Manager running, use File/Advanced/Upgrade to display menu. Refer to the Manager Application Manual for details of system configuration, software upgrade, etc.

PC to IP Office LAN Port Connection

An IP Office system, when first powered up, will scan the LAN for a DHCP server that will allocate it with an IP address. If the IP Office system does not find a DHCP server then it will automatically become a DHCP server itself with an IP address of 192.168.42.1. The IP Office system will allocate an IP address to the PC if required. Initially, the IP Office system assumes that all addresses are on the local LAN and that the PC software supplied uses broadcast to establish communication with the IP Office system.

The IP Office hub port can be connected in two ways; either directly to a PC or as part of a LAN. Both methods use an IP Office Cat. 5E patch cable (see page 69) connected between one of the LAN hub ports on the front of the IP Office base unit and the PC.

Direct Connection:

This method is used for local system programming directly from a PC.

LAN Network Connection:

This is the option to use for remote programming access. It will require liaison with the LAN network manager to obtain the IP address details and to ensure that the IP traffic routing is allowed. When connected to an IP LAN network, you must consult with the Network Manager to obtain the required IP settings. For IP operation the IP Office requires a static IP address including a subnet mask and default gateway value.

Page 46 - Basic System Programming

IP Office Installation Manual

Introduction

40DHB0002USCL – Issue 9 (28th October 2003)

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Avaya IP Office Phone Basic System Programming, Programming Tools, PC to IP Office LAN Port Connection, Direct Connection

IP Office Phone specifications

Avaya IP Office Phone is a robust communication solution designed for businesses of all sizes, offering a blend of advanced features, flexibility, and ease of use. The Avaya IP Office system is renowned for its capability to streamline communication, improve collaboration, and enhance productivity in the workplace.

One of the main features of the Avaya IP Office Phone is its user-friendly interface. The phones come equipped with a crystal-clear display that allows users to easily navigate options and settings. The intuitive design makes it easy for employees to access essential features such as call transfer, voicemail, and conferencing without requiring extensive training.

Another significant aspect is its support for a wide range of communication technologies. The Avaya IP Office Phone supports Voice over IP (VoIP), which allows for efficient and cost-effective voice communication over the internet. This technology reduces traditional phone line costs and enables businesses to leverage their existing internet infrastructure for voice communication.

Additionally, the Avaya IP Office Phone includes support for both desktop and mobile devices, ensuring that employees can stay connected whether they are in the office, working remotely, or on the go. Avaya's mobile application allows users to make and receive calls, access voicemail, and participate in meetings, providing a seamless experience across devices.

The scalability of the Avaya IP Office system is another key characteristic that sets it apart. Businesses can easily add new users and features as they grow, without the need for extensive system overhauls. This makes it an ideal choice for small to medium-sized enterprises looking for a customizable communication solution.

Moreover, the Avaya IP Office Phone features high-definition audio for superior sound quality during calls. This feature enhances clarity, making conversations more productive and reducing the chances of miscommunication. The system also includes options for noise reduction and echo cancellation, further improving audio quality.

Finally, security is a top priority with Avaya. The IP Office Phone incorporates robust encryption protocols to safeguard sensitive communication, ensuring that business data remains protected against potential threats.

In summary, the Avaya IP Office Phone encompasses a comprehensive set of features, advanced technologies, and user-friendly characteristics designed to meet the communication needs of modern businesses. Its flexibility, scalability, and focus on security make it a reliable choice for enhancing workplace communication and collaboration.