Barco DX-700 `K==`~=f~

DX-700 • User’s Guide • Rev 02 203

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The following topics are discussed in this Appendix:

•Warranty

•Customer Service Portal

•Return Material Authorization (RMA)

•Contact Information

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All video products are designed and tested to the highest quality standards and are backed

by a full 3-year parts and labor warranty. Warranties are effective upon delivery date to

customer and are non-transferable. Barco warranties are only valid to the original

purchaser/owner. Warranty related repairs include parts and labor, but do not include faults

resulting from user negligence, special modifications, lightning strikes, abuse (drop/crush),

and/or other unusual damages.

The customer shall pay shipping charges when unit is returned for repair. Barco will cover

shipping charges for return shipments to customers.

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Barco’s Customer Service Portal enables all Barco Media and Entertainment customers

to request service and view the status of all service requests for LED, Projection, Image

Processing, Creative LED and Digital Cinema products.

The portal provides a range of powerful capabilities to support requests for:

•Technical Assistance and Field Service

•Depot Repair (Return Material Authorization)

•Lamp Refurbishment

•Status of service requests (repair status, tracking numbers, etc.)

The portal is accessible under the following URL:

•www.barco.com/esupport

If you are not already signed up, please visit the site and register. Signing up is a simple

process, and each user will be promptly provided with a unique password.

Contents

Main auJTMM==r=d ` k c~=`~=`=Ec``F=p~ d~~=~=`~ `~=^ l~=p~=p~ q=f=q=j~~=~=b=j~= `~=e q~==` `~=O e~~=l~=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=PP Page Page `~=R r~=c~=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=KNST ^=_= o=`=mK=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=KNUR ^=`= `~=f~=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=KOMP ^=a= c=kkf=f~~K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=K=KOMR Page NK==f c~=s `~=p e==r=q=d k~~ q~==`=~=f `= ^==auJTMM l _~=c~ k=c~ c~=s=OKNM=c~ c~=s=OKPM=c~ q==l~ f===`~~ f===t~ p~=asf=l=j=`~ Note Important Figure 1-2. Sample DVI canvases that use one output module 2 1 Note and aspect ratio, and that the outputs can be used individually or grouped to form larger walls. p~=kkf=l=j=`~ r~=_~ p=_~=`~ ~ j=_~=`~ Important Note d=l auJTMM=p~ Note b~=p~ auJTMM=p~ ~ ~ auJTMM=s=m=a~ ~ ~ ~ ~ ~ ~ ~ auJTMM=f=f~ auJTMM=f=p ~ ~ c~=r~ `=a~~ This section provides several sample single bank connectivity diagrams. p=_~I=p=f=pI=p=l Connectivity Diagrams p=_~I=q=f=pI=r=l Figure 1-8. Sample system configuration: triple input, triple output (ungrouped) p=_~I=p=f=pI=d=l OK==e~~=l~ auJTMM=c=m~ 31 52 1 64 ~ Important q=p q=p=` a cb d ~ q=m~ Note Page auJTMM=o~=m~ ~ 1 2 3 f=j f=j=_=a~~ f=j=a Page DX-700 Users Guide Rev 02 43 DX-700 Rear Panel Output Blank ~ Figure 2-4. Sample Expansion Port configuration, external stacking ~ Figure 2-5. Sample Expansion Port configuration, cross-bank stacking Master Slave Output System ~ l=j l=j=a DX-700 Rear Panel l=j=_=a~~ The figure below illustrates a simplified block diagram of the DVI Output Module: The figure below illustrates a simplified block diagram of the NNI Output Module: DVI Output Module NNI Output Module asf=l=j Page kkf=l=j Page p=j Page ~ ~ auJTMM=j=l DX-700 Users Guide Rev 02 55 Module Installation and Configuration Bank 1 Bank 1 Correct Justification Incorrect Justification j=f~~=~=`~ j=`~=o one input module and one output module to route video to an LED wall. Output Section must always be an Output Module, and it must always be right- j=f=~=b~ j=f Caution j=b~ p=p~=j Caution Page PK==f~~ p~=m~= r~=~=f= p=m~~= `~=~=^~=f~ o~Jj=f~~ m=f~~ m=`Li=s~=p Warning Avertissement Warnung p~=` Note Note Note Important Warning Warning Note 68 DX-700 Users Guide Rev 02 Format Connection Table c~=`=q~ Cells with checks denote the connections required for the indicated format. QK==l~ n=p=~=l~ Important n=c=o Page Page Page `==auJTMM ~ Note mJr=f~~ Important r==e=j l=q~=a r==p=t~ DX-700 Users Guide Rev 02 81 Using the Setup Wizard Figure 4-5. Setup Wizard Menu Tree for DVI Output Modules p=t~=j=q Output Modules: 82 DX-700 Users Guide Rev 02 Figure 4-6. Setup Wizard Menu Tree for NNI Output Modules buttons have been omitted for simplicity. Note p=t~=l~ Important Page ~ ~ ~ Note ~ ~ Page ~ Important ~ Important ~ Note Important ~ d=`=p Caution Note DX-700 Users Guide Rev 02 93 Using the Input Wizard r==f=t~ f=t~=j=q The figure below illustrates the Input Wizard menu tree: f=t~=l~ ~ ~ ~ ~ ~ Note Page ~ S ~ Note ~ S ~ ~ ~ ~ ~ S Note Important Note ~ Important Tip ~ r==m=j~~=j m=j~~=j=q m=j~~=l~ o~=~=m ~ o~=~=m Tip a=~=m a=^=m DX-700 Users Guide Rev 02 107 Using the Input Management Menu Figure 4-41. Input Management Menu Tree r==f=j~~=j f=j~~=j=q The figure below illustrates the Input Management menu tree: f=j~~=l~=l f=j~~=j=l~ d~=f=j~~=c `~=wJl Power Blank Output System Page ^=t=p ~ ~ ~ ~ ~ ~ Page ^=s=p ~ ~ ~ ~ ^=f~=m=m~~ ~ ~ ~ ~ ~ Note Page ^=f=_~~ ^=s=b ^=`=b ^=f=q Page p~=f=j~~=p Note ~ ~ Note Page DX-700 Users Guide Rev 02 125 Using the Display Management Menu Figure 4-59. Display Management Menu Tree a~=j~~=j=q The figure below illustrates the Display Management menu tree: a~=j~~=l~ j~~=iba ~ Page Page j~~=c=p Note Page Page c==a~ ~ ~ Note r==auJTMM=j~~=j DX-700 Users Guide Rev 02 135 DX-700 Management Menu Tree Figure 4-71. DX-700 Management Menu Tree auJTMM=j~~=j=q The following figure illustrates the DX-700 Management menu tree: auJTMM=j~~=j=l~ ~ Note r==auJTMM=p~=j ~ s=q=m~=p~ s=q=m=p~ ~ ~ ~ k~==auJTMM=r ~ ~ r==b=j r==a~=j Page r==c=m~=a~=^=j o==p o==p ~ m=~=c~=o ~ Note r==q=m~=j Note Tip r==j=l=j Note ~ r==bafa=j Page r~=d=l p=d=r==_~=p=j Important Page Page ~ p==j~=p=p ~ ~ r==b=j Note mJ===a~=j ~ o==`~~=p ~ ~ Important p=l=q Page Note p~=auJTMM=j~~=p ~ Note c=m~=i ~ ~ ~ ~ Tip Page RK==r~=c~ 5. Upgrading Firmware c~=r~=l e~~=o `=~=a~=o r~=c~ 5. Upgrading Firmware S Note Page ^K==p~ Input Specifications f=p~= The table below lists DX-700 input specifications. Input Specifications l=p~ asf=l=j kkf=l=j d=p~ Physical and Electrical Specifications m~=~=b~=p~= The table below lists DX-700 physical and electrical specifications. `~=p~= ^=p~= a~=p~ a~=q~=RM=e a~=q~=SM=e Pinouts m= ^~=NRJ=a=` The figure below illustrates the analog 15-pin D connector: The table below lists Analog 15-pin D connector pinouts. asfJf=`=m p~~=asfJf=` m~=asfJf=` b=` a~=` aju=` kkf=` Note Warning _K==o=`=m o=`~ `~=p l r~Lp=`~=c~ n=`~=c~ auJTMM=o==`~ ~ ~ ~ ~ S f~=k b~=`~ DX-700 Remote Command Table auJTMM=o=`~=q~ The table below lists DX-700 remote commands. Command Description Page auJTMM=o=`~=i l=iba=`~ p`omto t^ii`lkqo t^iid^jj^ t^iilpa t^iilpaifpq\ l=c=`~ cf_booumto cf_bohbvobc cf_bocfiqbo cf_bopk cf_bom`_ cf_boplcq cf_bocfoj cf_booqfjb j=l=`~ jlobp jp^sb jl_^kh m=`~ mp`^ii mpkrj mpmok mqo^kp j~=`~ afp`lsbov tel^obvlr `ilpb _^kh Page `K==`~=f~ t~~ `=p=m~ `K==`~=f~ o=j~~=^~=Eoj^F `~=f~ aK==c=kkf=f~~= l Important Note Caution ~ Note c=kkf=e~~ 65432 c=kkf=q~ 7 Important c=kkf=o 5 643 7 Important iba=b=` Important ~ ~ f~~ r~=~=f= p=m~~= `~=~=^~=f~ p==a=`~===c=l=`~ f~==c=kkf=j ~ ~ p~=` Warning m=e~ m=c=l=`~=j~~= i~=p~ Caution q~=p~ f p k ^ _ ` a b c d e f h i j k l m n o p q r s t v w