BlackBerry Bold 9790 Smartphone
SWD-1735726-0622010334-001
Contents
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Your BlackBerry smartphone at a glance New in BlackBerry
Quick Help
Getting started Your smartphone
About the BlackBerry ID
Visit the Setup application
Important keys
Right convenience key
Flashing LED
Keys on the right side of your smartphone
Flashing LED color Description
Icons
Application icons
Media
Instant messaging
Applications
Personal organizer
Social networking and mobile purchasing
BlackBerry Device Software update
Files
Sounds and alerts
Home screen icons
Message inbox icons
Phone icons
Battery power level icons
Typing icons
Video camera
Calendar icons
Camera icons
Missed call Received call Placed call Voice mail message
Show or hide a home screen panel
Your Home screen
Add a shortcut to your home screen or Favorites panel
Move an application icon
Change where apps that you download appear
Show, hide, or find an application icon
Change themes
Add a message that appears when your smartphone is locked
Feature availability
Change what happens when you type on the Home screen
Click Display Message on Lock Screen
Security Security Status Information View IT Policy
Find more information
How to Top
Set up an email address
About downloading apps with the BlackBerry App World
Press the key Copy All To Contacts
About using your smartphone as a tethered modem
Copy contacts from your SIM card to your contact list
Lock or unlock your smartphone
Send a text message
View a location on a map
Press the key Compose Text Message
Turn off word substitution
Turn on or turn off airplane mode
Tips Top
Tips Finding apps
Key Mark Read
Tips Managing indicators
Tips Updating your software
Key Mark Prior
Tips Doing things quickly
Check for Updates. Connect your smartphone to your
Automatically Update your BlackBerry Desktop Software
Computer
Display Screen Display
Tips Extending battery life
Device Auto On/Off
Click Change Sounds and Alerts
Storage section, change the Store Pictures or Store Videos
Memory Use
Image Size or Video Format field
Tips Keeping your information safe
Phone shortcuts
Delete key
Typing shortcuts
Press the Left Shift key or Right Shift key
Use a picture as your smartphone wallpaper
Personalize Top
Change your ring tone, notifiers, reminders, or alerts
Add, rename, or delete a folder on the home screen
Change the display font
Add or change your signature
Change the language
Assign an application to a convenience key
Add a contact picture for caller ID
Set up speed dial for a contact
Add or delete a contact alert
Im not receiving messages
Troubleshooting Top
Cant make or receive calls
Cant send messages
Organizer data isnt synchronizing over the wireless network
Forget my smartphone password
Email messages arent reconciling over the wireless network
Screen turns off
Cant pair with a Bluetooth enabled device
Media player screen closes
Tips Doing things quickly
Switch to the Favorites , Media , Downloads , and Frequent
Tips and shortcuts
Key Mark as Favorite
Tips Extending battery life
Field
Tips Finding apps
Key Show All Icons . To
That you can download over the network
Options icon. Click Device Software Updates
Tips Updating your software
It from the Messages icon, click the icon
Tips Managing indicators
Tips Keeping your information safe
Phone shortcuts
Your message inbox
Message shortcuts
A message
Move around your message inbox
A presentation
File and attachment shortcuts
A spreadsheet
Typing shortcuts
Play the previous audio file
Media shortcuts
Audio and video files
Pictures
Move around a webpage
Browser shortcuts
On a webpage
Calendar shortcuts
Search shortcuts
Cant use a shortcut
Troubleshooting Shortcuts
Map shortcuts
Phone at a glance Phone icons
How to Phone
Phone
Phone basics
Answer a second call
Make a call
Answer or end a call
Press the key To end a call, press the key
Change your ring tone, notifiers, reminders, or alerts
Dial using numbers or letters
Switch applications during a call
Mute a call
If youre outside of a wireless coverage area
About using a headset
About emergency calls and Emergency Callback Mode
Emergency calls
Change the default volume for calls
Volume
Adjust the volume
Improve sound quality during a call
Turn on or turn off call waiting
Call waiting, call forwarding, and call blocking
Change the contact that is assigned to a speed dial key
About call forwarding
Block or stop blocking calls
Add, change, or delete a call forwarding number
About call blocking
About fixed dialing
Change the call blocking password
Fixed dialing and smart dialing
Turn on fixed dialing
About conference calls
Conference calls
About smart dialing
Create a phone number link for a conference call
Call logs
Make a conference call
About call logs
Add, change, or delete call log notes
Multiple phone numbers
Delete call logs
View or hide call logs in the Messages application
Turn on or turn off dialing from the lock screen
Switch the active phone number
Phone options
Sort phone numbers or contacts on the phone screen
Turn off the prompt that appears before you delete items
Hide or display your phone number when you make calls
Press the key Options In-call Settings
Change how you answer or end calls with the holster
About TTY support
Reset a call timer
Turn on hearing aid mode
Turn on or turn off TTY support
Voice mail
About your voice mail greeting and voice mail password
Change the voice mail access number and password
Check your voice mail
Troubleshooting Phone
Some features arent available on my smartphone
Cant change the number of times that my smartphone rings
Cant check my voice mail
Cant block calls
My phone number appears as Unknown in the Phone application
My headset makes calls instead of my smartphone
Voice commands
How to Voice commands
Change the language for voice commands
Turn off choice lists for voice commands
Troubleshooting Voice commands
Cant make calls using a voice command
Messages at a glance Send an email
How to Messages
Messages
Resend a message
Check spelling
Attach a contact card to a message
Save a draft of a message
Delete a message
Blind carbon copy a contact
Save a message
Reply to or forward an email or PIN message
View an address instead of a display name
View saved messages
Click a folder
Hide the new or unread message indicator
Set how long your smartphone stores messages
Clear the Confirm Delete check box Press the key Save
Attach a file to an email
How to Email
Composing and sending email Send an email
Stop a message from sending
Delete the disclaimer from an email
Delete the original text from a reply message
Email filters About email filters
Press the key Options Email Filters
Create an email filter based on a contact or subject
Options for email filters
Press the key Filter by Sender or Subject
Turn on an email filter
Change, prioritize, or delete an email filter
Change the Delete On field to Mailbox & Handheld
Synchronize email over the wireless network
Press the key Options Email Reconciliation
Stop forwarding email to your smartphone
About synchronization conflicts
Manage email reconciliation conflicts
View email in plain text format
Viewing and replying to email About email account icons
Preview more of grouped email messages
Organizing your email inbox About flags
Hide messages from the Messages application
Add, change, or remove a flag
Change how you group email messages
Change how a message inbox displays messages
Add, move, rename, or delete an email folder
Mark a message as read or unread
File an email
Hide filed email from the message inbox
Select the Hide Filed Messages check box Press the key Save
Clear the Save Copy In Sent Folder checkbox
Email options Add or change your signature
Receive only the first section of long email messages
Turn on or turn off read receipts
Set an out-of-office reply
Change options for your personal email account
Select the Use Out Of Office Reply check box
Google Mail About Google Mail on your smartphone
Stop loading pictures in Html email messages
Stop displaying recent contacts in email address fields
Clear the Download Images Automatically checkbox
View Google Mail messages with a specific label
Add or remove a Google Mail star
Apply or remove a Google Mail label
Create or delete a Google Mail label
Report spam sent to your Google Mail account
Troubleshooting Email
Move archived Google Mail messages to your message inbox
Cant send messages
Some messages no longer appear on my smartphone
Email messages arent reconciling over the wireless network
Im not receiving messages
Email filters arent working correctly
Html email messages dont appear correctly
Some email folders appear dimmed
Number of new or unread messages is different than I expect
Text messages
How to Text messages
Some features arent available on my smartphone
About text messages
Composing and sending text messages Send a text message
Click a file
Set the importance level for text messages that you send
Picture Video Location Audio Voice Note Contact Appointment
Show names in the history of text messages
Set whether pressing the Enter key sends text messages
Add an appointment to your calendar from a text message
Change how your text messages look
Save a contact card from a message
Delete the history from a text message
Save a media file from a text message
Turn off Word Substitution for text messages
Set a wireless network type for sending text messages
Block text messages
Turn on cell broadcasting
Click Device Advanced System Settings Cell Broadcasting
Cell broadcasting About cell broadcasting
Stop receiving messages from a cell broadcast channel
Rename a cell broadcast channel
Troubleshooting Text messages
Personalize Text messages
Cant send text messages
How to PIN messages
PIN messages
102
Troubleshooting PIN messages
Create a link for a PIN
103
About files and attachments
How to Attachments
Attachments
Open and save an attachment
Send a file
Click Save or Cancel Related information
Save a file or an attachment
Open a link in a file or an attachment
Contact cards About contact cards
Set font options for a file or an attachment
View properties for a file
Attach a contact card to a message
Security options for messages
Troubleshooting Attachments
Skipped content bar appears in a document
Block incoming messages
Add a contact to your allowed sender list
Reset a blocked message counter
Press the Reset Count or Reset All Counts
Click Security Firewall
Encrypt a message with a passphrase
MIME-protected messages
Sign or encrypt a message
Download the certificate used to sign or encrypt a message
Attachment indicators in S/MIME-protected messages
Attach a certificate to a message
Add a certificate from a message
View the certificate used to sign or encrypt a message
Encryption status indicators
Indicator Description
View encryption information for a weakly encrypted message
Click Security S/MIME
Check the status of a certificate or certificate chain
Message is strongly encrypted Message is weakly encrypted
Click Device Advanced System Settings Default Services
Change the default signing and encryption option
Change the default message classification
About message classifications
Change the size of S/MIME indicators in messages
Click Security S/MIME Change the Message Viewer Icons field
Cant open an attachment in an encrypted message
Encrypt a message using IBM Lotus Notes native encryption
IBM Lotus Notes native encrypted messages
About IBM Lotus Notes native encrypted messages
Attach a PGP key to a message
PGP protected messages
Encrypt a PGP protected message with a passphrase
Select the Use Conventional Encryption checkbox
Add a PGP key from a message
Attachment indicators in PGP protected messages
Download the PGP key used to sign or encrypt a message
Add a PGP key from an attachment
View the PGP key used to sign or encrypt a message
PGP protected message status Encryption status indicators
Digital signature indicators for PGP protected messages
Change the Default Key field Press the key Save
Click Security PGP
Click Security PGP Change the Message Viewer Icons field
Change the size of PGP indicators in messages
Change the encryption algorithms for PGP protected messages
Cant open an attachment in an encrypted message
File basics
How to Files
Files and attachments
122
Search for a file that is saved on your smartphone
Managing files and attachments
View a hidden file or folder
Copy, move, rename, or delete a file
Hide a file or folder
125
View tracked changes in a document
View the table of contents in a document
View the content of a cell
Move around a spreadsheet
Set display options for a spreadsheet
Switch presentation views
Switch slides
Move around pages in a multipage .tif file
Question mark appears on a slide
Troubleshooting Files
Skipped content bar appears in a document
Amplify the volume using the audio boost feature
How to Media
Adjust the volume
Media
Sort media files
Improve sound quality for media files
Turn on or turn off audio and video shortcuts
Copy, move, rename, or delete a file
Turn on or turn off media card support
Change the Close Media Player When Inactive field
View properties for a file
About transferring and synchronizing media files
Send a file
File extensions Video file formats Audio file formats
Receive a media file using Bluetooth technology
Supported audio and video file formats and extensions
Shuffle or repeat songs
How to Music
Music
Move or delete a song in a playlist
Create a standard or an automatic playlist
Add the song that is playing to a playlist
Rename or delete a playlist
Cant open media files
Troubleshooting Music
Cant save media files
Display closed captions in videos
Keep backlighting on when you play a video
Videos
Cant use a shortcut
Troubleshooting Videos
Select the Display Closed Captions checkbox
How to Video camera
Video camera
Turn on or turn off video lighting
Change the video camera scene mode
Record a video
Change the video size and format
Flash or video light dims or turns off
Troubleshooting Video camera
Reduce blurriness in the videos that you take
Camera
Take a picture
How to Camera
Camera at a glance Camera icons
Press the Right Convenience key
Change the autofocus setting
Change the flash setting for pictures that you take
Change the camera scene mode
Change the size of pictures that you take
Change the review duration of the pictures that you take
Change the Warn when pictures remaining drops to field
Reduce blurriness in the pictures that you take
Change the location for storing pictures that you take
146
Troubleshooting Camera
Some pictures that I take are blurry
Pictures at a glance
How to Pictures
Pictures
147
View pictures as a slide show
Zoom, pan, or rotate a picture
Save a picture from a text message or a webpage
Change your slide show options
Create a picture folder
View pictures in list view or thumbnail view
Organize pictures by date or folder
Import pictures to the Pictures application
Try the following actions 150
Troubleshooting Pictures
Receive an error message after I rotate a picture
Voice notes
Troubleshooting Voice notes
My smartphone isnt using the correct ring tone or wallpaper
Record a voice note
Cant use a shortcut
153
About ring tones, sounds, and alerts
How to Ring tones, sounds, and alerts
Ring tones, sounds, and alerts
Add or delete a custom profile
This notification
Silence your smartphone
Flashing LED color Description Green
155
Turn on or turn off event sounds
Change alarm notification options
Click Accessibility
Troubleshooting Ring tones, sounds, and alerts
Browser at a glance
How to Browser
Browser
158
Browsing webpages Visit a webpage or search the Internet
Open, close, or switch between tabs
Browser basics
Zoom in to or out from a webpage
Turn on browser shortcuts
Search for text in a message, in a file, or on a webpage
View a list of web pages that you visited recently
Move back, move forward, or refresh a webpage
Play a media file on a webpage
Return to the browser home
Close the browser
Download a file from a webpage
Browser bookmarks
Move a bookmark for a webpage
Browser options
Send a bookmark for a webpage
Add, rename, or delete a bookmark folder for webpages
Add a search engine from a website
Change your default search engine
Change the font size for text on webpages
Set the character encoding for all webpages
Turn off cookies in the browser
Stop blocking pop-ups on webpages
Delete browsing information
Click Clear Now
Turn on geolocation in the browser
Browser security
Turn off JavaScript support
About TLS
Manage browser security
Add a trusted content server
Click Security Advanced Security Settings TLS
Weak
Browser push options
Browser push
About browser push
Cant open a new tab
Troubleshooting Browser
RSS feeds
170
Cannot play a song or video on a web
No browser is available on my smartphone
Synchronizing calendar
How to Calendar
Calendar
About backing up and restoring smartphone data
172
Synchronize organizer data over the wireless network
Select the Wireless Synchronization checkbox
Manage data synchronization conflicts
Switch calendar views
Calendar basics
Go to a specific date in the calendar
Delete an appointment, meeting, or alarm
Set an alarm in the calendar
Switch calendars
Meetings
Check availability of meeting participants
View your calendar when responding to a meeting
Respond to a meeting invitation
Change the list of participants for a meeting
Calendar options
Change how long your smartphone stores calendar entries
Change the default calendar
Change options for multiple calendars
Show tasks in the calendar
Create a conference call meeting from your computer
Conference call meetings
Create a conference call meeting from your smartphone
Example
Cant schedule appointments that span multiple days
Troubleshooting Calendar
Cant set some fields when scheduling appointments
Enter a conference call meeting
Cant enter a conference call with the Join Now option
180
Contact basics
How to Contacts
Contacts
Add a contact picture for caller ID
Change or delete a contact
Search for a contact
Categorize a contact, task, or memo
Change or delete a contact picture
About categories
Synchronizing contacts
Create a category for contacts, tasks, or memos
185
Create a personal distribution list
Personal distribution lists
Multiple contact lists
Change or delete a personal distribution list
Contact list options
Contacts
Set the date and time
How to Clock
Clock
Display a second time zone on the clock
Set options for bedside clock mode
Turn on the alarm
Silence the alarm
Change timer notification options
Turn on bedside clock mode
Use the timer
Use the stopwatch
192
Troubleshooting Clock
Time on my smartphone isnt correct
Send a task or memo
Tasks and memos
Create a task or memo
Change or delete a task or memo
Show tasks in the calendar
Synchronize organizer data over the wireless network
Hide completed tasks
Synchronizing tasks and memos
195
About backing up and restoring smartphone data
About synchronization conflicts
Create a category for contacts, tasks, or memos
About categories
Categorize a contact, task, or memo
Manage data synchronization conflicts
Turn off the prompt that appears before you delete items
Typing icons
How to Typing
Typing
Typing basics
Type text using multi-tap
Type a symbol
Type text using SureType technology
Type an accent or special character
Typing input methods
Custom dictionary
Add, change, or delete a word in the custom dictionary
Word Substitution
Stop adding items to the custom dictionary automatically
About word substitution
Change or delete a word substitution entry
Spelling checker
Create a word substitution entry
Click Typing and Language Word Substitution
Have no Advanced Style Options
Troubleshooting Typing
Cant check spelling
User Guide
How to Keyboard
Keyboard
Set the trackpad sensitivity
Troubleshooting Keyboard
No application opens when I press a Convenience key
Turn on or turn off trackpad sounds
About typing input languages
How to Language
Language
Add a display language
Cant find a display language on my smartphone
Troubleshooting Language
Some characters dont appear correctly on my smartphone
Set options for backlighting
How to Screen display
Screen display
Organizing applications on the Home screen
210
Add a message that appears when your smartphone is locked
Add, rename, or delete a folder on the home screen
Themes
Turn on flashing LED notification for wireless coverage
Use grayscale or reverse contrast for the screen display
About themes
My display changed
Troubleshooting Screen display
Pop-up menu appears when I touch the screen
Related information Turn off pop-up menus
Turn off location aiding or location data
How to GPS technology
GPS technology
Turn on GPS technology
Get your GPS location
Troubleshooting GPS technology
Prevent others from tracking your location
Cant use GPS technology
View location on a map from the compass
How to Compass
Compass
Navigate to a destination
216
Troubleshooting Compass
Im not receiving an accurate reading from the compass
Pan a map
How to Maps
Maps
Zoom in to or out from a map
View contact information for a point of interest
View an address on a map using a link
View a list of points of interest near a location
Add a location to your list of favorites
Send a location
Delete a location from your list of favorites
Get directions
Clear a map
Keep backlighting on when you track your movement
Copy a location
Change the units of measure for maps
Troubleshooting Maps
Change the font settings for maps
Change the display language for maps
User Guide
About multitasking
How to Applications
Applications
Create a BlackBerry ID
View properties for an application
Require your smartphone password before adding an app
Close an app so that it is not running in the background
Click Device Application Management
Delete an application
Troubleshooting Applications
Error messages BlackBerry Device Software
View the size of an application database
Error message and cause Possible solution
Error 205 Security service error
Password attempts
Error 545 Incompatible file system
Software, contact your wireless service provider
Error 576 IT policy issue Contact your administrator
Click Install update Related information
228
BlackBerry Device Software
How to BlackBerry Device Software
Update the BlackBerry Device Software from a website
About updating the BlackBerry Device Software
Click Check for Updates
230
Press the key View Result
Hide or show an optional BlackBerry Device Software update
Click Device Software Updates
Press the key Delete Downgrade Data Related information
Troubleshooting BlackBerry Device Software
Mobile network
How to Mobile network
Manage Connections
Turn on or turn off a network connection
Switch wireless networks manually
Turn on or turn off airplane mode
Check the status of network connections and services
Click Services Status
Turn on or turn off data service or set roaming options
Click Networks and Connections Mobile Network
Change the order of preferred networks
Wireless coverage indicators
Change the connection speed for the wireless network
Turn on flashing LED notification for wireless coverage
Cant connect to the mobile network
Troubleshooting Mobile network
Enabled device
Your NFC connection is turned on
Error messages Data service unavailable
Wi-Fi technology
How to Wi-Fi technology
Possible solutions
240
Connect to a Wi-Fi network
Click Wi-Fi Network
Click Wi-Fi Network Saved Wi-Fi Networks
Connect to a Wi-Fi network using Wi-Fi Protected Setup
Connect to a Wi-Fi network manually
Click Save and Connect Related information
Common options Option Description
Options for saved Wi-Fi networks
Turn on or turn off the prompt that appears for hotspots
WPA/WPA2 Personal options
WPA/WPA2 Enterprise options
About using UMA with a Wi-Fi network
Install a root certificate on your smartphone
UMA connection settings
Wi-Fi diagnostic reports Submit a Wi-Fi diagnostic report
Permission Description
About using Wi-Fi with VPN and software tokens
Connection permissions for third-party applications
Troubleshooting Wi-Fi technology
Cant connect to a Wi-Fi network
247
About Bluetooth
Bluetooth technology
How to Bluetooth technology
Turn on or turn off Bluetooth technology
Click Networks and Connections Bluetooth Connections
Switch to a paired Bluetooth enabled device during a call
Share contacts with a paired Bluetooth enabled car kit
Highlight a Bluetooth enabled car kit 249
Press the key Transfer Contacts
Send and receive a contact card using Bluetooth technology
Press the key Send Contact Card Send Using Bluetooth
Bluetooth technology options
Rename a paired Bluetooth enabled device
Delete a paired Bluetooth enabled device
Bluetooth profiles
Turn off a Bluetooth profile
Turn off the prompt that appears when connecting or pairing
Change the pairing name for your BlackBerry smartphone
Turn off Bluetooth connection notification
Restrict outgoing calls
Try the following actions 254
Troubleshooting Bluetooth technology
Clear the Connect on Power Up checkbox
Lose my connection with a Bluetooth enabled car kit
My list of paired Bluetooth devices doesnt appear
Cant type a passkey on a Bluetooth enabled device
Cant share contacts with a paired Bluetooth enabled device
256
NFC technology
How to NFC technology
Connect to or disconnect from a smart accessory
About NFC technology
View, save, or delete a smart tag
Smart tags
About smart tags
Create a smart tag
Share a smart tag
Play a sound alert when NFC technology makes a connection
NFC technology options
Click Networks and Connections Near Field Communication
My smartphone doesnt respond to NFC technology
Troubleshooting NFC technology
NFC doesnt appear on the Manage Connections screen
260
Set up a new dock
Smart accessories
About the Smart Accessories application
Click Device Smart Accessories
Delete a saved dock profile
Highlight a dock profile Press the key Delete 262
Power and battery
How to Power and battery
Device Auto On/Off
About media cards
How to Storage space and media cards
Storage space and media cards
Supported media cards
Format your media card or built-in media storage
Restore smartphone data from your media card
View the amount of storage space used by media files
Click Device Storage Related information
Turn on encryption
About compression
About file encryption
Click Security Encryption
Tips Storage space and media cards
268
Application storage on my smartphone is low
Troubleshooting Storage space and media cards
My smartphone doesnt recognize my media card
269
How to Search
Search
Field Description
Search for messages
Message search criteria
Do more with your message search results
View, change, or delete a saved search
Search for a contact
Troubleshooting Search
Dont get any voice enabled search results
273
Add a contact to your SIM card
How to SIM card
SIM card
Copy a contact from your contact list to your SIM card
Change or delete SIM card contacts
Store text messages on your SIM card
Protect your SIM card with a PIN code
Change the display name for a phone number
About SIM card security
Change the SIM card PIN code
Set a smartphone password
How to Security
About the smartphone password
Security
Set a limit for smartphone password attempts
Change the smartphone password
Lock your smartphone when you insert it in the holster
Lock or unlock your smartphone
Change the Password Keeper password
Password Keeper
About the Password Keeper
Set a limit for password attempts in the Password Keeper
Hide or show passwords in the Password Keeper
Copy a password
Prevent password copying
Generate a random password
About file encryption
Encryption
About encrypting data on your smartphone
Turn on encryption
Generate an encryption key
Set encryption strength
About encryption keys
Click Security Security Status Information
Turn on memory cleaning
Memory cleaning
About memory cleaning
Click Security Advanced Security Settings Memory Cleaning
About certificates
Create a shortcut for the memory cleaning application
Certificates
About certificate enrollment
View properties for a certificate
Download a certificate from a certification authority
Import certificates or PGP keys from a media card
Certificate properties
Property Description
Delete a certificate
View one type of certificate or PGP key
Send a certificate
View the certificate chain for a certificate
Change the trust status of a certificate
Press the key Fetch Status or Fetch Chain Status
Reason Description
Revoke a certificate
Certificate revocation reasons
290
Add an email address to a certificate
Press the key Associate Addresses
About PGP keys
Download an updated PGP key from an LDAP-enabled server
PGP keys
Download a personal PGP key from the PGP Universal Server
View details for a PGP key
PGP key properties
Delete a PGP key
PGP key status PGP key status indicators
Send a PGP key
Clear the PGP data cache
Revoke a PGP key
Check the revocation status of a PGP key
Change the trust status of a PGP key
PGP key revocation reasons
Add a certificate server
Certificate servers
PGP key options Change the display name for a PGP key
Connection options for Ocsp and CRL servers
Connection options for LDAP-enabled servers
Change connection information for a certificate server
Send connection information for a certificate server
Delete a certificate server
Change the key store password
Key store
About the key store
Change the refresh rate for certificate revocation lists
Change when your smartphone deletes the key store password
Turn off automatic backup and restore of key store data
Click Security Advanced Security Settings Key Stores
About using a smart card with your smartphone
Turn on two-factor authentication
Smart cards
Import a certificate from a smart card
About smart password entry
Turn off smart password entry
Select the Lock On Card Removal checkbox
Use a certificate to authenticate your smart card
Switch smart password filters
Prerequisites Using authentication certificates
Turn off notification for smart card connections
About VPN profiles
VPN settings
Store the passphrase for your smart card on your smartphone
Log in to a VPN
About software tokens
Change the user name and password for a VPN profile
Verify security software manually
Change the software token for a VPN profile
Set permissions for a third-party application
Reset connection permissions for third-party applications
Third-party application control
304
Turn off a prompt for a third-party application connection
Turn on safe mode
Click Device Advanced System Settings TCP IP
Press the key Edit Permissions Prompt Exceptions
Interaction permissions for third-party applications
Data permissions for third-party applications
Cant download a certificate
Troubleshooting Security
Cant unlock my smartphone using my smart card
Cant download a PGP key from an LDAP-enabled server
Run a diagnostic report
Service books and diagnostic reports
Accept, delete, or restore a service book
View, submit, or delete a diagnostic report
To delete all diagnostic reports, click Delete All
Set a default recipient for diagnostic reports
Cant run or submit a diagnostic report
Synchronization
How to Synchronization
Synchronize email over the wireless network
312
Manage email reconciliation conflicts
313
Troubleshooting Synchronization
Try the following actions 314
Contact list field data isnt appearing on my computer
315
Screen accessibility options
Accessibility options
How to Accessibility
Audio and phone accessibility options
Add or delete a contact alert
TTY support
318
Voice dialing Perform an action using a voice command
Available voice commands
Typing accessibility options
Click Typing and Input Word Substitution
Convert a measurement
Calculator
Use the calculator
Certificate
Glossary
BlackBerry MDS
CRL server
DSML-enabled server
IT policy
Personal certificate
LDAP-enabled server
Mass storage mode
Personal PGP key
Public key
Root certificate
Triple DES
Legal notice
326
327
User Guide
User Guide
User Guide