Manuals / Blackberry / Cell Phone / Cell Phone

Blackberry SWD-1735726-0622010334-001 manual Cant download a PGP key from an LDAP-enabled server

Models: SWD-1735726-0622010334-001

1 332

Download 332 pages 10.69 Kb

Page 311

Image 311

User Guide

Security

I can't download a PGP key from an LDAP-enabled server

Try the following actions:

•Verify that your organization permits you to download PGP keys from an LDAP-enabled server. For more information, contact your administrator.

•If you changed the connection type that your BlackBerry smartphone uses to connect to an LDAP-enabled server, try using the default connection type.

309

Page 311

Image 311

Blackberry SWD-1735726-0622010334-001 manual Cant download a PGP key from an LDAP-enabled server

Contents

BlackBerry Bold 9790 Smartphone SWD-1735726-0622010334-001 Contents 122 198 257 316 Your BlackBerry smartphone at a glance New in BlackBerry Quick HelpGetting started Your smartphone About the BlackBerry ID Important keys Visit the Setup applicationFlashing LED color Description Flashing LEDKeys on the right side of your smartphone Right convenience keyApplication icons IconsPersonal organizer Instant messagingApplications MediaSounds and alerts BlackBerry Device Software updateFiles Social networking and mobile purchasingMessage inbox icons Home screen iconsPhone icons Battery power level iconsTyping icons Missed call Received call Placed call Voice mail message Calendar iconsCamera icons Video cameraShow or hide a home screen panel Your Home screenAdd a shortcut to your home screen or Favorites panel Change themes Change where apps that you download appearShow, hide, or find an application icon Move an application iconClick Display Message on Lock Screen Feature availabilityChange what happens when you type on the Home screen Add a message that appears when your smartphone is lockedSecurity Security Status Information View IT Policy About downloading apps with the BlackBerry App World How to TopSet up an email address Find more informationPress the key Copy All To Contacts About using your smartphone as a tethered modemCopy contacts from your SIM card to your contact list Press the key Compose Text Message Send a text messageView a location on a map Lock or unlock your smartphoneTips Finding apps Turn on or turn off airplane modeTips Top Turn off word substitutionKey Mark Prior Tips Managing indicatorsTips Updating your software Key Mark ReadComputer Check for Updates. Connect your smartphone to yourAutomatically Update your BlackBerry Desktop Software Tips Doing things quicklyClick Change Sounds and Alerts Tips Extending battery lifeDevice Auto On/Off Display Screen DisplayStorage section, change the Store Pictures or Store Videos Memory UseImage Size or Video Format field Phone shortcuts Tips Keeping your information safeDelete key Typing shortcutsPress the Left Shift key or Right Shift key Add, rename, or delete a folder on the home screen Personalize TopChange your ring tone, notifiers, reminders, or alerts Use a picture as your smartphone wallpaperAssign an application to a convenience key Add or change your signatureChange the language Change the display fontAdd a contact picture for caller ID Set up speed dial for a contactAdd or delete a contact alert Im not receiving messages Troubleshooting TopCant make or receive calls Cant send messages Screen turns off Forget my smartphone passwordEmail messages arent reconciling over the wireless network Organizer data isnt synchronizing over the wireless networkMedia player screen closes Cant pair with a Bluetooth enabled deviceKey Mark as Favorite Switch to the Favorites , Media , Downloads , and FrequentTips and shortcuts Tips Doing things quicklyTips Extending battery life Field Tips Finding appsKey Show All Icons . To That you can download over the network Options icon. Click Device Software UpdatesTips Updating your software It from the Messages icon, click the icon Tips Managing indicatorsTips Keeping your information safe Phone shortcuts Move around your message inbox Message shortcutsA message Your message inboxA presentation File and attachment shortcutsA spreadsheet Typing shortcuts Pictures Media shortcutsAudio and video files Play the previous audio fileMove around a webpage Browser shortcutsOn a webpage Search shortcuts Calendar shortcutsCant use a shortcut Troubleshooting ShortcutsMap shortcuts Phone basics How to PhonePhone Phone at a glance Phone iconsPress the key To end a call, press the key Make a callAnswer or end a call Answer a second callMute a call Dial using numbers or lettersSwitch applications during a call Change your ring tone, notifiers, reminders, or alertsEmergency calls About using a headsetAbout emergency calls and Emergency Callback Mode If youre outside of a wireless coverage areaImprove sound quality during a call VolumeAdjust the volume Change the default volume for callsAbout call forwarding Call waiting, call forwarding, and call blockingChange the contact that is assigned to a speed dial key Turn on or turn off call waitingBlock or stop blocking calls Add, change, or delete a call forwarding numberAbout call blocking Turn on fixed dialing Change the call blocking passwordFixed dialing and smart dialing About fixed dialingAbout conference calls Conference callsAbout smart dialing About call logs Call logsMake a conference call Create a phone number link for a conference callView or hide call logs in the Messages application Multiple phone numbersDelete call logs Add, change, or delete call log notesSort phone numbers or contacts on the phone screen Switch the active phone numberPhone options Turn on or turn off dialing from the lock screenChange how you answer or end calls with the holster Hide or display your phone number when you make callsPress the key Options In-call Settings Turn off the prompt that appears before you delete itemsTurn on or turn off TTY support Reset a call timerTurn on hearing aid mode About TTY supportCheck your voice mail About your voice mail greeting and voice mail passwordChange the voice mail access number and password Voice mailSome features arent available on my smartphone Troubleshooting PhoneMy phone number appears as Unknown in the Phone application Cant check my voice mailCant block calls Cant change the number of times that my smartphone ringsMy headset makes calls instead of my smartphone How to Voice commands Voice commandsTurn off choice lists for voice commands Change the language for voice commandsCant make calls using a voice command Troubleshooting Voice commandsMessages at a glance Send an email How to MessagesMessages Check spelling Resend a messageBlind carbon copy a contact Save a draft of a messageDelete a message Attach a contact card to a messageView saved messages Reply to or forward an email or PIN messageView an address instead of a display name Save a messageClear the Confirm Delete check box Press the key Save Hide the new or unread message indicatorSet how long your smartphone stores messages Click a folderAttach a file to an email How to EmailComposing and sending email Send an email Email filters About email filters Delete the disclaimer from an emailDelete the original text from a reply message Stop a message from sendingPress the key Filter by Sender or Subject Create an email filter based on a contact or subjectOptions for email filters Press the key Options Email FiltersChange, prioritize, or delete an email filter Turn on an email filterChange the Delete On field to Mailbox & Handheld Synchronize email over the wireless networkPress the key Options Email Reconciliation Stop forwarding email to your smartphone About synchronization conflictsManage email reconciliation conflicts Organizing your email inbox About flags Viewing and replying to email About email account iconsPreview more of grouped email messages View email in plain text formatChange how a message inbox displays messages Add, change, or remove a flagChange how you group email messages Hide messages from the Messages applicationAdd, move, rename, or delete an email folder Mark a message as read or unreadFile an email Select the Hide Filed Messages check box Press the key Save Hide filed email from the message inboxClear the Save Copy In Sent Folder checkbox Email options Add or change your signatureReceive only the first section of long email messages Select the Use Out Of Office Reply check box Set an out-of-office replyChange options for your personal email account Turn on or turn off read receiptsClear the Download Images Automatically checkbox Stop loading pictures in Html email messagesStop displaying recent contacts in email address fields Google Mail About Google Mail on your smartphoneCreate or delete a Google Mail label Add or remove a Google Mail starApply or remove a Google Mail label View Google Mail messages with a specific labelCant send messages Troubleshooting EmailMove archived Google Mail messages to your message inbox Report spam sent to your Google Mail accountSome messages no longer appear on my smartphone Email messages arent reconciling over the wireless networkIm not receiving messages Number of new or unread messages is different than I expect Html email messages dont appear correctlySome email folders appear dimmed Email filters arent working correctlyAbout text messages How to Text messagesSome features arent available on my smartphone Text messagesComposing and sending text messages Send a text message Click a file Set the importance level for text messages that you sendPicture Video Location Audio Voice Note Contact Appointment Change how your text messages look Set whether pressing the Enter key sends text messagesAdd an appointment to your calendar from a text message Show names in the history of text messagesSave a contact card from a message Delete the history from a text messageSave a media file from a text message Turn off Word Substitution for text messages Set a wireless network type for sending text messagesBlock text messages Stop receiving messages from a cell broadcast channel Click Device Advanced System Settings Cell BroadcastingCell broadcasting About cell broadcasting Turn on cell broadcastingCant send text messages Troubleshooting Text messagesPersonalize Text messages Rename a cell broadcast channelPIN messages How to PIN messages102 Troubleshooting PIN messagesCreate a link for a PIN 103 Open and save an attachment How to AttachmentsAttachments About files and attachmentsOpen a link in a file or an attachment Click Save or Cancel Related informationSave a file or an attachment Send a fileAttach a contact card to a message Set font options for a file or an attachmentView properties for a file Contact cards About contact cardsBlock incoming messages Troubleshooting AttachmentsSkipped content bar appears in a document Security options for messagesClick Security Firewall Reset a blocked message counterPress the Reset Count or Reset All Counts Add a contact to your allowed sender listEncrypt a message with a passphrase MIME-protected messagesSign or encrypt a message Add a certificate from a message Attachment indicators in S/MIME-protected messagesAttach a certificate to a message Download the certificate used to sign or encrypt a messageView encryption information for a weakly encrypted message Encryption status indicatorsIndicator Description View the certificate used to sign or encrypt a messageClick Security S/MIME Check the status of a certificate or certificate chainMessage is strongly encrypted Message is weakly encrypted About message classifications Change the default signing and encryption optionChange the default message classification Click Device Advanced System Settings Default ServicesClick Security S/MIME Change the Message Viewer Icons field Change the size of S/MIME indicators in messagesAbout IBM Lotus Notes native encrypted messages Encrypt a message using IBM Lotus Notes native encryptionIBM Lotus Notes native encrypted messages Cant open an attachment in an encrypted messageSelect the Use Conventional Encryption checkbox PGP protected messagesEncrypt a PGP protected message with a passphrase Attach a PGP key to a messageAdd a PGP key from an attachment Attachment indicators in PGP protected messagesDownload the PGP key used to sign or encrypt a message Add a PGP key from a messageView the PGP key used to sign or encrypt a message PGP protected message status Encryption status indicatorsDigital signature indicators for PGP protected messages Click Security PGP Change the Default Key field Press the key SaveClick Security PGP Change the Message Viewer Icons field Change the size of PGP indicators in messagesChange the encryption algorithms for PGP protected messages Cant open an attachment in an encrypted message 122 How to FilesFiles and attachments File basicsSearch for a file that is saved on your smartphone Managing files and attachments 125 Copy, move, rename, or delete a fileHide a file or folder View a hidden file or folderMove around a spreadsheet View the table of contents in a documentView the content of a cell View tracked changes in a documentMove around pages in a multipage .tif file Switch presentation viewsSwitch slides Set display options for a spreadsheetQuestion mark appears on a slide Troubleshooting FilesSkipped content bar appears in a document Media How to MediaAdjust the volume Amplify the volume using the audio boost featureCopy, move, rename, or delete a file Improve sound quality for media filesTurn on or turn off audio and video shortcuts Sort media filesAbout transferring and synchronizing media files Change the Close Media Player When Inactive fieldView properties for a file Turn on or turn off media card supportSend a file File extensions Video file formats Audio file formats Receive a media file using Bluetooth technologySupported audio and video file formats and extensions Shuffle or repeat songs How to MusicMusic Rename or delete a playlist Create a standard or an automatic playlistAdd the song that is playing to a playlist Move or delete a song in a playlistCant open media files Troubleshooting MusicCant save media files Cant use a shortcut Keep backlighting on when you play a videoVideos Display closed captions in videosSelect the Display Closed Captions checkbox Troubleshooting VideosVideo camera How to Video cameraChange the video size and format Change the video camera scene modeRecord a video Turn on or turn off video lightingFlash or video light dims or turns off Troubleshooting Video cameraReduce blurriness in the videos that you take Camera Press the Right Convenience key How to CameraCamera at a glance Camera icons Take a pictureChange the size of pictures that you take Change the flash setting for pictures that you takeChange the camera scene mode Change the autofocus settingChange the location for storing pictures that you take Change the Warn when pictures remaining drops to fieldReduce blurriness in the pictures that you take Change the review duration of the pictures that you take146 Troubleshooting CameraSome pictures that I take are blurry 147 How to PicturesPictures Pictures at a glanceChange your slide show options Zoom, pan, or rotate a pictureSave a picture from a text message or a webpage View pictures as a slide showImport pictures to the Pictures application View pictures in list view or thumbnail viewOrganize pictures by date or folder Create a picture folderTry the following actions 150 Troubleshooting PicturesReceive an error message after I rotate a picture Record a voice note Troubleshooting Voice notesMy smartphone isnt using the correct ring tone or wallpaper Voice notesCant use a shortcut 153 Add or delete a custom profile How to Ring tones, sounds, and alertsRing tones, sounds, and alerts About ring tones, sounds, and alerts155 Silence your smartphoneFlashing LED color Description Green This notificationTurn on or turn off event sounds Change alarm notification optionsClick Accessibility Troubleshooting Ring tones, sounds, and alerts 158 How to BrowserBrowser Browser at a glanceZoom in to or out from a webpage Open, close, or switch between tabsBrowser basics Browsing webpages Visit a webpage or search the InternetMove back, move forward, or refresh a webpage Search for text in a message, in a file, or on a webpageView a list of web pages that you visited recently Turn on browser shortcutsDownload a file from a webpage Return to the browser homeClose the browser Play a media file on a webpageBrowser bookmarks Add, rename, or delete a bookmark folder for webpages Browser optionsSend a bookmark for a webpage Move a bookmark for a webpageSet the character encoding for all webpages Change your default search engineChange the font size for text on webpages Add a search engine from a websiteClick Clear Now Stop blocking pop-ups on webpagesDelete browsing information Turn off cookies in the browserAbout TLS Browser securityTurn off JavaScript support Turn on geolocation in the browserWeak Add a trusted content serverClick Security Advanced Security Settings TLS Manage browser securityBrowser push options Browser pushAbout browser push Cant open a new tab Troubleshooting BrowserRSS feeds 170 Cannot play a song or video on a webNo browser is available on my smartphone About backing up and restoring smartphone data How to CalendarCalendar Synchronizing calendar172 Synchronize organizer data over the wireless networkSelect the Wireless Synchronization checkbox Go to a specific date in the calendar Switch calendar viewsCalendar basics Manage data synchronization conflictsMeetings Set an alarm in the calendarSwitch calendars Delete an appointment, meeting, or alarmChange the list of participants for a meeting View your calendar when responding to a meetingRespond to a meeting invitation Check availability of meeting participantsCalendar options Show tasks in the calendar Change the default calendarChange options for multiple calendars Change how long your smartphone stores calendar entriesExample Conference call meetingsCreate a conference call meeting from your smartphone Create a conference call meeting from your computerEnter a conference call meeting Troubleshooting CalendarCant set some fields when scheduling appointments Cant schedule appointments that span multiple days180 Cant enter a conference call with the Join Now optionContact basics How to ContactsContacts Add a contact picture for caller ID Change or delete a contactSearch for a contact Categorize a contact, task, or memo Change or delete a contact pictureAbout categories Create a category for contacts, tasks, or memos Synchronizing contacts185 Change or delete a personal distribution list Personal distribution listsMultiple contact lists Create a personal distribution listContact list options Contacts Display a second time zone on the clock How to ClockClock Set the date and timeSet options for bedside clock mode Turn on the alarmSilence the alarm Use the stopwatch Turn on bedside clock modeUse the timer Change timer notification options192 Troubleshooting ClockTime on my smartphone isnt correct Change or delete a task or memo Tasks and memosCreate a task or memo Send a task or memoSynchronizing tasks and memos Synchronize organizer data over the wireless networkHide completed tasks Show tasks in the calendar195 About backing up and restoring smartphone dataAbout synchronization conflicts Manage data synchronization conflicts About categoriesCategorize a contact, task, or memo Create a category for contacts, tasks, or memosTurn off the prompt that appears before you delete items Typing basics How to TypingTyping Typing iconsType an accent or special character Type a symbolType text using SureType technology Type text using multi-tapCustom dictionary Typing input methodsAbout word substitution Word SubstitutionStop adding items to the custom dictionary automatically Add, change, or delete a word in the custom dictionaryClick Typing and Language Word Substitution Spelling checkerCreate a word substitution entry Change or delete a word substitution entryHave no Advanced Style Options Troubleshooting TypingCant check spelling User Guide Keyboard How to KeyboardTurn on or turn off trackpad sounds Troubleshooting KeyboardNo application opens when I press a Convenience key Set the trackpad sensitivityAdd a display language How to LanguageLanguage About typing input languagesCant find a display language on my smartphone Troubleshooting LanguageSome characters dont appear correctly on my smartphone Organizing applications on the Home screen How to Screen displayScreen display Set options for backlighting210 Add a message that appears when your smartphone is lockedAdd, rename, or delete a folder on the home screen About themes Turn on flashing LED notification for wireless coverageUse grayscale or reverse contrast for the screen display ThemesRelated information Turn off pop-up menus Troubleshooting Screen displayPop-up menu appears when I touch the screen My display changedTurn on GPS technology How to GPS technologyGPS technology Turn off location aiding or location dataCant use GPS technology Troubleshooting GPS technologyPrevent others from tracking your location Get your GPS locationNavigate to a destination How to CompassCompass View location on a map from the compass216 Troubleshooting CompassIm not receiving an accurate reading from the compass Zoom in to or out from a map How to MapsMaps Pan a mapAdd a location to your list of favorites View an address on a map using a linkView a list of points of interest near a location View contact information for a point of interestSend a location Delete a location from your list of favoritesGet directions Clear a map Keep backlighting on when you track your movementCopy a location Change the display language for maps Troubleshooting MapsChange the font settings for maps Change the units of measure for mapsUser Guide Create a BlackBerry ID How to ApplicationsApplications About multitaskingClick Device Application Management Require your smartphone password before adding an appClose an app so that it is not running in the background View properties for an applicationView the size of an application database Troubleshooting ApplicationsError messages BlackBerry Device Software Delete an applicationError 205 Security service error Error message and cause Possible solutionError 576 IT policy issue Contact your administrator Error 545 Incompatible file systemSoftware, contact your wireless service provider Password attempts228 Click Install update Related informationAbout updating the BlackBerry Device Software How to BlackBerry Device SoftwareUpdate the BlackBerry Device Software from a website BlackBerry Device Software230 Click Check for UpdatesPress the key Delete Downgrade Data Related information Hide or show an optional BlackBerry Device Software updateClick Device Software Updates Press the key View ResultTroubleshooting BlackBerry Device Software Turn on or turn off a network connection How to Mobile networkManage Connections Mobile networkClick Services Status Turn on or turn off airplane modeCheck the status of network connections and services Switch wireless networks manuallyClick Networks and Connections Mobile Network Turn on or turn off data service or set roaming optionsChange the order of preferred networks Wireless coverage indicators Change the connection speed for the wireless networkTurn on flashing LED notification for wireless coverage Your NFC connection is turned on Troubleshooting Mobile networkEnabled device Cant connect to the mobile networkPossible solutions Wi-Fi technologyHow to Wi-Fi technology Error messages Data service unavailable240 Connect to a Wi-Fi networkClick Wi-Fi Network Click Save and Connect Related information Connect to a Wi-Fi network using Wi-Fi Protected SetupConnect to a Wi-Fi network manually Click Wi-Fi Network Saved Wi-Fi NetworksCommon options Option Description Options for saved Wi-Fi networksTurn on or turn off the prompt that appears for hotspots WPA/WPA2 Enterprise options WPA/WPA2 Personal optionsWi-Fi diagnostic reports Submit a Wi-Fi diagnostic report Install a root certificate on your smartphoneUMA connection settings About using UMA with a Wi-Fi networkPermission Description About using Wi-Fi with VPN and software tokensConnection permissions for third-party applications Cant connect to a Wi-Fi network Troubleshooting Wi-Fi technology247 Turn on or turn off Bluetooth technology Bluetooth technologyHow to Bluetooth technology About BluetoothHighlight a Bluetooth enabled car kit 249 Switch to a paired Bluetooth enabled device during a callShare contacts with a paired Bluetooth enabled car kit Click Networks and Connections Bluetooth ConnectionsPress the key Transfer Contacts Send and receive a contact card using Bluetooth technologyPress the key Send Contact Card Send Using Bluetooth Bluetooth profiles Rename a paired Bluetooth enabled deviceDelete a paired Bluetooth enabled device Bluetooth technology optionsTurn off a Bluetooth profile Restrict outgoing calls Change the pairing name for your BlackBerry smartphoneTurn off Bluetooth connection notification Turn off the prompt that appears when connecting or pairingTry the following actions 254 Troubleshooting Bluetooth technologyClear the Connect on Power Up checkbox Lose my connection with a Bluetooth enabled car kit My list of paired Bluetooth devices doesnt appearCant type a passkey on a Bluetooth enabled device 256 Cant share contacts with a paired Bluetooth enabled deviceAbout NFC technology How to NFC technologyConnect to or disconnect from a smart accessory NFC technologyCreate a smart tag Smart tagsAbout smart tags View, save, or delete a smart tagClick Networks and Connections Near Field Communication Play a sound alert when NFC technology makes a connectionNFC technology options Share a smart tag260 Troubleshooting NFC technologyNFC doesnt appear on the Manage Connections screen My smartphone doesnt respond to NFC technologyClick Device Smart Accessories Smart accessoriesAbout the Smart Accessories application Set up a new dockHighlight a dock profile Press the key Delete 262 Delete a saved dock profileHow to Power and battery Power and batteryDevice Auto On/Off Supported media cards How to Storage space and media cardsStorage space and media cards About media cardsClick Device Storage Related information Restore smartphone data from your media cardView the amount of storage space used by media files Format your media card or built-in media storageClick Security Encryption About compressionAbout file encryption Turn on encryption268 Tips Storage space and media cards269 Troubleshooting Storage space and media cardsMy smartphone doesnt recognize my media card Application storage on my smartphone is lowSearch How to SearchField Description Search for messagesMessage search criteria View, change, or delete a saved search Do more with your message search results273 Troubleshooting SearchDont get any voice enabled search results Search for a contactCopy a contact from your contact list to your SIM card How to SIM cardSIM card Add a contact to your SIM cardStore text messages on your SIM card Change or delete SIM card contactsChange the SIM card PIN code Change the display name for a phone numberAbout SIM card security Protect your SIM card with a PIN codeSecurity How to SecurityAbout the smartphone password Set a smartphone passwordLock or unlock your smartphone Change the smartphone passwordLock your smartphone when you insert it in the holster Set a limit for smartphone password attemptsSet a limit for password attempts in the Password Keeper Password KeeperAbout the Password Keeper Change the Password Keeper passwordGenerate a random password Copy a passwordPrevent password copying Hide or show passwords in the Password KeeperTurn on encryption EncryptionAbout encrypting data on your smartphone About file encryptionClick Security Security Status Information Set encryption strengthAbout encryption keys Generate an encryption keyClick Security Advanced Security Settings Memory Cleaning Memory cleaningAbout memory cleaning Turn on memory cleaningAbout certificate enrollment Create a shortcut for the memory cleaning applicationCertificates About certificatesView properties for a certificate Download a certificate from a certification authorityImport certificates or PGP keys from a media card Property Description Certificate propertiesView the certificate chain for a certificate View one type of certificate or PGP keySend a certificate Delete a certificatePress the key Fetch Status or Fetch Chain Status Change the trust status of a certificateReason Description Revoke a certificateCertificate revocation reasons 290 Add an email address to a certificatePress the key Associate Addresses Download a personal PGP key from the PGP Universal Server Download an updated PGP key from an LDAP-enabled serverPGP keys About PGP keysPGP key properties View details for a PGP keyClear the PGP data cache PGP key status PGP key status indicatorsSend a PGP key Delete a PGP keyPGP key revocation reasons Check the revocation status of a PGP keyChange the trust status of a PGP key Revoke a PGP keyAdd a certificate server Certificate serversPGP key options Change the display name for a PGP key Send connection information for a certificate server Connection options for LDAP-enabled serversChange connection information for a certificate server Connection options for Ocsp and CRL serversAbout the key store Change the key store passwordKey store Delete a certificate serverChange the refresh rate for certificate revocation lists Change when your smartphone deletes the key store passwordTurn off automatic backup and restore of key store data Smart cards About using a smart card with your smartphoneTurn on two-factor authentication Click Security Advanced Security Settings Key StoresSelect the Lock On Card Removal checkbox About smart password entryTurn off smart password entry Import a certificate from a smart cardTurn off notification for smart card connections Switch smart password filtersPrerequisites Using authentication certificates Use a certificate to authenticate your smart cardLog in to a VPN VPN settingsStore the passphrase for your smart card on your smartphone About VPN profilesChange the software token for a VPN profile Change the user name and password for a VPN profileVerify security software manually About software tokens304 Reset connection permissions for third-party applicationsThird-party application control Set permissions for a third-party applicationPress the key Edit Permissions Prompt Exceptions Turn on safe modeClick Device Advanced System Settings TCP IP Turn off a prompt for a third-party application connectionInteraction permissions for third-party applications Data permissions for third-party applications Cant download a certificate Troubleshooting SecurityCant unlock my smartphone using my smart card Cant download a PGP key from an LDAP-enabled server View, submit, or delete a diagnostic report Service books and diagnostic reportsAccept, delete, or restore a service book Run a diagnostic reportTo delete all diagnostic reports, click Delete All Set a default recipient for diagnostic reportsCant run or submit a diagnostic report 312 How to SynchronizationSynchronize email over the wireless network Synchronization313 Manage email reconciliation conflictsTry the following actions 314 Troubleshooting Synchronization315 Contact list field data isnt appearing on my computerAudio and phone accessibility options Accessibility optionsHow to Accessibility Screen accessibility optionsTTY support Add or delete a contact alert318 Voice dialing Perform an action using a voice commandAvailable voice commands Click Typing and Input Word Substitution Typing accessibility optionsConvert a measurement CalculatorUse the calculator CRL server GlossaryBlackBerry MDS CertificateIT policy DSML-enabled serverPersonal PGP key LDAP-enabled serverMass storage mode Personal certificateRoot certificate Public keyTriple DES 326 Legal notice327 User Guide User Guide User Guide