Blackberry SWD-1735726-0622010334-001 instruction

User Guide

Security

I can't download a PGP key from an LDAP-enabled server

Try the following actions:

•Verify that your organization permits you to download PGP keys from an LDAP-enabled server. For more information, contact your administrator.

•If you changed the connection type that your BlackBerry smartphone uses to connect to an LDAP-enabled server, try using the default connection type.

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Blackberry SWD-1735726-0622010334-001 manual Cant download a PGP key from an LDAP-enabled server

Contents

BlackBerry Bold 9790 Smartphone SWD-1735726-0622010334-001 Contents 122 198 257 316 Your BlackBerry smartphone at a glance New in BlackBerry Quick HelpGetting started Your smartphone About the BlackBerry ID Important keys Visit the Setup application Flashing LED color Description Flashing LEDKeys on the right side of your smartphone Right convenience key Application icons Icons Personal organizer Instant messagingApplications Media Sounds and alerts BlackBerry Device Software updateFiles Social networking and mobile purchasing Message inbox icons Home screen icons Phone icons Battery power level iconsTyping icons Missed call Received call Placed call Voice mail message Calendar iconsCamera icons Video camera Show or hide a home screen panel Your Home screenAdd a shortcut to your home screen or Favorites panel Change themes Change where apps that you download appearShow, hide, or find an application icon Move an application icon Click Display Message on Lock Screen Feature availabilityChange what happens when you type on the Home screen Add a message that appears when your smartphone is locked Security Security Status Information View IT Policy About downloading apps with the BlackBerry App World How to TopSet up an email address Find more information Press the key Copy All To Contacts About using your smartphone as a tethered modemCopy contacts from your SIM card to your contact list Press the key Compose Text Message Send a text messageView a location on a map Lock or unlock your smartphone Tips Finding apps Turn on or turn off airplane modeTips Top Turn off word substitution Key Mark Prior Tips Managing indicatorsTips Updating your software Key Mark Read Computer Check for Updates. Connect your smartphone to yourAutomatically Update your BlackBerry Desktop Software Tips Doing things quickly Click Change Sounds and Alerts Tips Extending battery lifeDevice Auto On/Off Display Screen Display Storage section, change the Store Pictures or Store Videos Memory UseImage Size or Video Format field Phone shortcuts Tips Keeping your information safe Delete key Typing shortcutsPress the Left Shift key or Right Shift key Add, rename, or delete a folder on the home screen Personalize TopChange your ring tone, notifiers, reminders, or alerts Use a picture as your smartphone wallpaper Assign an application to a convenience key Add or change your signatureChange the language Change the display font Add a contact picture for caller ID Set up speed dial for a contactAdd or delete a contact alert Im not receiving messages Troubleshooting TopCant make or receive calls Cant send messages Screen turns off Forget my smartphone passwordEmail messages arent reconciling over the wireless network Organizer data isnt synchronizing over the wireless network Media player screen closes Cant pair with a Bluetooth enabled device Key Mark as Favorite Switch to the Favorites , Media , Downloads , and FrequentTips and shortcuts Tips Doing things quickly Tips Extending battery life Field Tips Finding appsKey Show All Icons . To That you can download over the network Options icon. Click Device Software UpdatesTips Updating your software It from the Messages icon, click the icon Tips Managing indicatorsTips Keeping your information safe Phone shortcuts Move around your message inbox Message shortcutsA message Your message inbox A presentation File and attachment shortcutsA spreadsheet Typing shortcuts Pictures Media shortcutsAudio and video files Play the previous audio file Move around a webpage Browser shortcutsOn a webpage Search shortcuts Calendar shortcuts Cant use a shortcut Troubleshooting ShortcutsMap shortcuts Phone basics How to PhonePhone Phone at a glance Phone icons Press the key To end a call, press the key Make a callAnswer or end a call Answer a second call Mute a call Dial using numbers or lettersSwitch applications during a call Change your ring tone, notifiers, reminders, or alerts Emergency calls About using a headsetAbout emergency calls and Emergency Callback Mode If youre outside of a wireless coverage area Improve sound quality during a call VolumeAdjust the volume Change the default volume for calls About call forwarding Call waiting, call forwarding, and call blockingChange the contact that is assigned to a speed dial key Turn on or turn off call waiting Block or stop blocking calls Add, change, or delete a call forwarding numberAbout call blocking Turn on fixed dialing Change the call blocking passwordFixed dialing and smart dialing About fixed dialing About conference calls Conference callsAbout smart dialing About call logs Call logsMake a conference call Create a phone number link for a conference call View or hide call logs in the Messages application Multiple phone numbersDelete call logs Add, change, or delete call log notes Sort phone numbers or contacts on the phone screen Switch the active phone numberPhone options Turn on or turn off dialing from the lock screen Change how you answer or end calls with the holster Hide or display your phone number when you make callsPress the key Options In-call Settings Turn off the prompt that appears before you delete items Turn on or turn off TTY support Reset a call timerTurn on hearing aid mode About TTY support Check your voice mail About your voice mail greeting and voice mail passwordChange the voice mail access number and password Voice mail Some features arent available on my smartphone Troubleshooting Phone My phone number appears as Unknown in the Phone application Cant check my voice mailCant block calls Cant change the number of times that my smartphone rings My headset makes calls instead of my smartphone How to Voice commands Voice commands Turn off choice lists for voice commands Change the language for voice commands Cant make calls using a voice command Troubleshooting Voice commands Messages at a glance Send an email How to MessagesMessages Check spelling Resend a message Blind carbon copy a contact Save a draft of a messageDelete a message Attach a contact card to a message View saved messages Reply to or forward an email or PIN messageView an address instead of a display name Save a message Clear the Confirm Delete check box Press the key Save Hide the new or unread message indicatorSet how long your smartphone stores messages Click a folder Attach a file to an email How to EmailComposing and sending email Send an email Email filters About email filters Delete the disclaimer from an emailDelete the original text from a reply message Stop a message from sending Press the key Filter by Sender or Subject Create an email filter based on a contact or subjectOptions for email filters Press the key Options Email Filters Change, prioritize, or delete an email filter Turn on an email filter Change the Delete On field to Mailbox & Handheld Synchronize email over the wireless networkPress the key Options Email Reconciliation Stop forwarding email to your smartphone About synchronization conflictsManage email reconciliation conflicts Organizing your email inbox About flags Viewing and replying to email About email account iconsPreview more of grouped email messages View email in plain text format Change how a message inbox displays messages Add, change, or remove a flagChange how you group email messages Hide messages from the Messages application Add, move, rename, or delete an email folder Mark a message as read or unreadFile an email Select the Hide Filed Messages check box Press the key Save Hide filed email from the message inbox Clear the Save Copy In Sent Folder checkbox Email options Add or change your signatureReceive only the first section of long email messages Select the Use Out Of Office Reply check box Set an out-of-office replyChange options for your personal email account Turn on or turn off read receipts Clear the Download Images Automatically checkbox Stop loading pictures in Html email messagesStop displaying recent contacts in email address fields Google Mail About Google Mail on your smartphone Create or delete a Google Mail label Add or remove a Google Mail starApply or remove a Google Mail label View Google Mail messages with a specific label Cant send messages Troubleshooting EmailMove archived Google Mail messages to your message inbox Report spam sent to your Google Mail account Some messages no longer appear on my smartphone Email messages arent reconciling over the wireless networkIm not receiving messages Number of new or unread messages is different than I expect Html email messages dont appear correctlySome email folders appear dimmed Email filters arent working correctly About text messages How to Text messagesSome features arent available on my smartphone Text messages Composing and sending text messages Send a text message Click a file Set the importance level for text messages that you sendPicture Video Location Audio Voice Note Contact Appointment Change how your text messages look Set whether pressing the Enter key sends text messagesAdd an appointment to your calendar from a text message Show names in the history of text messages Save a contact card from a message Delete the history from a text messageSave a media file from a text message Turn off Word Substitution for text messages Set a wireless network type for sending text messagesBlock text messages Stop receiving messages from a cell broadcast channel Click Device Advanced System Settings Cell BroadcastingCell broadcasting About cell broadcasting Turn on cell broadcasting Cant send text messages Troubleshooting Text messagesPersonalize Text messages Rename a cell broadcast channel PIN messages How to PIN messages 102 Troubleshooting PIN messagesCreate a link for a PIN 103 Open and save an attachment How to AttachmentsAttachments About files and attachments Open a link in a file or an attachment Click Save or Cancel Related informationSave a file or an attachment Send a file Attach a contact card to a message Set font options for a file or an attachmentView properties for a file Contact cards About contact cards Block incoming messages Troubleshooting AttachmentsSkipped content bar appears in a document Security options for messages Click Security Firewall Reset a blocked message counterPress the Reset Count or Reset All Counts Add a contact to your allowed sender list Encrypt a message with a passphrase MIME-protected messagesSign or encrypt a message Add a certificate from a message Attachment indicators in S/MIME-protected messagesAttach a certificate to a message Download the certificate used to sign or encrypt a message View encryption information for a weakly encrypted message Encryption status indicatorsIndicator Description View the certificate used to sign or encrypt a message Click Security S/MIME Check the status of a certificate or certificate chainMessage is strongly encrypted Message is weakly encrypted About message classifications Change the default signing and encryption optionChange the default message classification Click Device Advanced System Settings Default Services Click Security S/MIME Change the Message Viewer Icons field Change the size of S/MIME indicators in messages About IBM Lotus Notes native encrypted messages Encrypt a message using IBM Lotus Notes native encryptionIBM Lotus Notes native encrypted messages Cant open an attachment in an encrypted message Select the Use Conventional Encryption checkbox PGP protected messagesEncrypt a PGP protected message with a passphrase Attach a PGP key to a message Add a PGP key from an attachment Attachment indicators in PGP protected messagesDownload the PGP key used to sign or encrypt a message Add a PGP key from a message View the PGP key used to sign or encrypt a message PGP protected message status Encryption status indicatorsDigital signature indicators for PGP protected messages Click Security PGP Change the Default Key field Press the key Save Click Security PGP Change the Message Viewer Icons field Change the size of PGP indicators in messagesChange the encryption algorithms for PGP protected messages Cant open an attachment in an encrypted message 122 How to FilesFiles and attachments File basics Search for a file that is saved on your smartphone Managing files and attachments 125 Copy, move, rename, or delete a fileHide a file or folder View a hidden file or folder Move around a spreadsheet View the table of contents in a documentView the content of a cell View tracked changes in a document Move around pages in a multipage .tif file Switch presentation viewsSwitch slides Set display options for a spreadsheet Question mark appears on a slide Troubleshooting FilesSkipped content bar appears in a document Media How to MediaAdjust the volume Amplify the volume using the audio boost feature Copy, move, rename, or delete a file Improve sound quality for media filesTurn on or turn off audio and video shortcuts Sort media files About transferring and synchronizing media files Change the Close Media Player When Inactive fieldView properties for a file Turn on or turn off media card support Send a file File extensions Video file formats Audio file formats Receive a media file using Bluetooth technologySupported audio and video file formats and extensions Shuffle or repeat songs How to MusicMusic Rename or delete a playlist Create a standard or an automatic playlistAdd the song that is playing to a playlist Move or delete a song in a playlist Cant open media files Troubleshooting MusicCant save media files Cant use a shortcut Keep backlighting on when you play a videoVideos Display closed captions in videos Select the Display Closed Captions checkbox Troubleshooting Videos Video camera How to Video camera Change the video size and format Change the video camera scene modeRecord a video Turn on or turn off video lighting Flash or video light dims or turns off Troubleshooting Video cameraReduce blurriness in the videos that you take Camera Press the Right Convenience key How to CameraCamera at a glance Camera icons Take a picture Change the size of pictures that you take Change the flash setting for pictures that you takeChange the camera scene mode Change the autofocus setting Change the location for storing pictures that you take Change the Warn when pictures remaining drops to fieldReduce blurriness in the pictures that you take Change the review duration of the pictures that you take 146 Troubleshooting CameraSome pictures that I take are blurry 147 How to PicturesPictures Pictures at a glance Change your slide show options Zoom, pan, or rotate a pictureSave a picture from a text message or a webpage View pictures as a slide show Import pictures to the Pictures application View pictures in list view or thumbnail viewOrganize pictures by date or folder Create a picture folder Try the following actions 150 Troubleshooting PicturesReceive an error message after I rotate a picture Record a voice note Troubleshooting Voice notesMy smartphone isnt using the correct ring tone or wallpaper Voice notes Cant use a shortcut 153 Add or delete a custom profile How to Ring tones, sounds, and alertsRing tones, sounds, and alerts About ring tones, sounds, and alerts 155 Silence your smartphoneFlashing LED color Description Green This notification Turn on or turn off event sounds Change alarm notification optionsClick Accessibility Troubleshooting Ring tones, sounds, and alerts 158 How to BrowserBrowser Browser at a glance Zoom in to or out from a webpage Open, close, or switch between tabsBrowser basics Browsing webpages Visit a webpage or search the Internet Move back, move forward, or refresh a webpage Search for text in a message, in a file, or on a webpageView a list of web pages that you visited recently Turn on browser shortcuts Download a file from a webpage Return to the browser homeClose the browser Play a media file on a webpage Browser bookmarks Add, rename, or delete a bookmark folder for webpages Browser optionsSend a bookmark for a webpage Move a bookmark for a webpage Set the character encoding for all webpages Change your default search engineChange the font size for text on webpages Add a search engine from a website Click Clear Now Stop blocking pop-ups on webpagesDelete browsing information Turn off cookies in the browser About TLS Browser securityTurn off JavaScript support Turn on geolocation in the browser Weak Add a trusted content serverClick Security Advanced Security Settings TLS Manage browser security Browser push options Browser pushAbout browser push Cant open a new tab Troubleshooting BrowserRSS feeds 170 Cannot play a song or video on a webNo browser is available on my smartphone About backing up and restoring smartphone data How to CalendarCalendar Synchronizing calendar 172 Synchronize organizer data over the wireless networkSelect the Wireless Synchronization checkbox Go to a specific date in the calendar Switch calendar viewsCalendar basics Manage data synchronization conflicts Meetings Set an alarm in the calendarSwitch calendars Delete an appointment, meeting, or alarm Change the list of participants for a meeting View your calendar when responding to a meetingRespond to a meeting invitation Check availability of meeting participants Calendar options Show tasks in the calendar Change the default calendarChange options for multiple calendars Change how long your smartphone stores calendar entries Example Conference call meetingsCreate a conference call meeting from your smartphone Create a conference call meeting from your computer Enter a conference call meeting Troubleshooting CalendarCant set some fields when scheduling appointments Cant schedule appointments that span multiple days 180 Cant enter a conference call with the Join Now option Contact basics How to ContactsContacts Add a contact picture for caller ID Change or delete a contactSearch for a contact Categorize a contact, task, or memo Change or delete a contact pictureAbout categories Create a category for contacts, tasks, or memos Synchronizing contacts 185 Change or delete a personal distribution list Personal distribution listsMultiple contact lists Create a personal distribution list Contact list options Contacts Display a second time zone on the clock How to ClockClock Set the date and time Set options for bedside clock mode Turn on the alarmSilence the alarm Use the stopwatch Turn on bedside clock modeUse the timer Change timer notification options 192 Troubleshooting ClockTime on my smartphone isnt correct Change or delete a task or memo Tasks and memosCreate a task or memo Send a task or memo Synchronizing tasks and memos Synchronize organizer data over the wireless networkHide completed tasks Show tasks in the calendar 195 About backing up and restoring smartphone dataAbout synchronization conflicts Manage data synchronization conflicts About categoriesCategorize a contact, task, or memo Create a category for contacts, tasks, or memos Turn off the prompt that appears before you delete items Typing basics How to TypingTyping Typing icons Type an accent or special character Type a symbolType text using SureType technology Type text using multi-tap Custom dictionary Typing input methods About word substitution Word SubstitutionStop adding items to the custom dictionary automatically Add, change, or delete a word in the custom dictionary Click Typing and Language Word Substitution Spelling checkerCreate a word substitution entry Change or delete a word substitution entry Have no Advanced Style Options Troubleshooting TypingCant check spelling User Guide Keyboard How to Keyboard Turn on or turn off trackpad sounds Troubleshooting KeyboardNo application opens when I press a Convenience key Set the trackpad sensitivity Add a display language How to LanguageLanguage About typing input languages Cant find a display language on my smartphone Troubleshooting LanguageSome characters dont appear correctly on my smartphone Organizing applications on the Home screen How to Screen displayScreen display Set options for backlighting 210 Add a message that appears when your smartphone is lockedAdd, rename, or delete a folder on the home screen About themes Turn on flashing LED notification for wireless coverageUse grayscale or reverse contrast for the screen display Themes Related information Turn off pop-up menus Troubleshooting Screen displayPop-up menu appears when I touch the screen My display changed Turn on GPS technology How to GPS technologyGPS technology Turn off location aiding or location data Cant use GPS technology Troubleshooting GPS technologyPrevent others from tracking your location Get your GPS location Navigate to a destination How to CompassCompass View location on a map from the compass 216 Troubleshooting CompassIm not receiving an accurate reading from the compass Zoom in to or out from a map How to MapsMaps Pan a map Add a location to your list of favorites View an address on a map using a linkView a list of points of interest near a location View contact information for a point of interest Send a location Delete a location from your list of favoritesGet directions Clear a map Keep backlighting on when you track your movementCopy a location Change the display language for maps Troubleshooting MapsChange the font settings for maps Change the units of measure for maps User Guide Create a BlackBerry ID How to ApplicationsApplications About multitasking Click Device Application Management Require your smartphone password before adding an appClose an app so that it is not running in the background View properties for an application View the size of an application database Troubleshooting ApplicationsError messages BlackBerry Device Software Delete an application Error 205 Security service error Error message and cause Possible solution Error 576 IT policy issue Contact your administrator Error 545 Incompatible file systemSoftware, contact your wireless service provider Password attempts 228 Click Install update Related information About updating the BlackBerry Device Software How to BlackBerry Device SoftwareUpdate the BlackBerry Device Software from a website BlackBerry Device Software 230 Click Check for Updates Press the key Delete Downgrade Data Related information Hide or show an optional BlackBerry Device Software updateClick Device Software Updates Press the key View Result Troubleshooting BlackBerry Device Software Turn on or turn off a network connection How to Mobile networkManage Connections Mobile network Click Services Status Turn on or turn off airplane modeCheck the status of network connections and services Switch wireless networks manually Click Networks and Connections Mobile Network Turn on or turn off data service or set roaming options Change the order of preferred networks Wireless coverage indicators Change the connection speed for the wireless networkTurn on flashing LED notification for wireless coverage Your NFC connection is turned on Troubleshooting Mobile networkEnabled device Cant connect to the mobile network Possible solutions Wi-Fi technologyHow to Wi-Fi technology Error messages Data service unavailable 240 Connect to a Wi-Fi networkClick Wi-Fi Network Click Save and Connect Related information Connect to a Wi-Fi network using Wi-Fi Protected SetupConnect to a Wi-Fi network manually Click Wi-Fi Network Saved Wi-Fi Networks Common options Option Description Options for saved Wi-Fi networksTurn on or turn off the prompt that appears for hotspots WPA/WPA2 Enterprise options WPA/WPA2 Personal options Wi-Fi diagnostic reports Submit a Wi-Fi diagnostic report Install a root certificate on your smartphoneUMA connection settings About using UMA with a Wi-Fi network Permission Description About using Wi-Fi with VPN and software tokensConnection permissions for third-party applications Cant connect to a Wi-Fi network Troubleshooting Wi-Fi technology 247 Turn on or turn off Bluetooth technology Bluetooth technologyHow to Bluetooth technology About Bluetooth Highlight a Bluetooth enabled car kit 249 Switch to a paired Bluetooth enabled device during a callShare contacts with a paired Bluetooth enabled car kit Click Networks and Connections Bluetooth Connections Press the key Transfer Contacts Send and receive a contact card using Bluetooth technologyPress the key Send Contact Card Send Using Bluetooth Bluetooth profiles Rename a paired Bluetooth enabled deviceDelete a paired Bluetooth enabled device Bluetooth technology options Turn off a Bluetooth profile Restrict outgoing calls Change the pairing name for your BlackBerry smartphoneTurn off Bluetooth connection notification Turn off the prompt that appears when connecting or pairing Try the following actions 254 Troubleshooting Bluetooth technologyClear the Connect on Power Up checkbox Lose my connection with a Bluetooth enabled car kit My list of paired Bluetooth devices doesnt appearCant type a passkey on a Bluetooth enabled device 256 Cant share contacts with a paired Bluetooth enabled device About NFC technology How to NFC technologyConnect to or disconnect from a smart accessory NFC technology Create a smart tag Smart tagsAbout smart tags View, save, or delete a smart tag Click Networks and Connections Near Field Communication Play a sound alert when NFC technology makes a connectionNFC technology options Share a smart tag 260 Troubleshooting NFC technologyNFC doesnt appear on the Manage Connections screen My smartphone doesnt respond to NFC technology Click Device Smart Accessories Smart accessoriesAbout the Smart Accessories application Set up a new dock Highlight a dock profile Press the key Delete 262 Delete a saved dock profile How to Power and battery Power and battery Device Auto On/Off Supported media cards How to Storage space and media cardsStorage space and media cards About media cards Click Device Storage Related information Restore smartphone data from your media cardView the amount of storage space used by media files Format your media card or built-in media storage Click Security Encryption About compressionAbout file encryption Turn on encryption 268 Tips Storage space and media cards 269 Troubleshooting Storage space and media cardsMy smartphone doesnt recognize my media card Application storage on my smartphone is low Search How to Search Field Description Search for messagesMessage search criteria View, change, or delete a saved search Do more with your message search results 273 Troubleshooting SearchDont get any voice enabled search results Search for a contact Copy a contact from your contact list to your SIM card How to SIM cardSIM card Add a contact to your SIM card Store text messages on your SIM card Change or delete SIM card contacts Change the SIM card PIN code Change the display name for a phone numberAbout SIM card security Protect your SIM card with a PIN code Security How to SecurityAbout the smartphone password Set a smartphone password Lock or unlock your smartphone Change the smartphone passwordLock your smartphone when you insert it in the holster Set a limit for smartphone password attempts Set a limit for password attempts in the Password Keeper Password KeeperAbout the Password Keeper Change the Password Keeper password Generate a random password Copy a passwordPrevent password copying Hide or show passwords in the Password Keeper Turn on encryption EncryptionAbout encrypting data on your smartphone About file encryption Click Security Security Status Information Set encryption strengthAbout encryption keys Generate an encryption key Click Security Advanced Security Settings Memory Cleaning Memory cleaningAbout memory cleaning Turn on memory cleaning About certificate enrollment Create a shortcut for the memory cleaning applicationCertificates About certificates View properties for a certificate Download a certificate from a certification authorityImport certificates or PGP keys from a media card Property Description Certificate properties View the certificate chain for a certificate View one type of certificate or PGP keySend a certificate Delete a certificate Press the key Fetch Status or Fetch Chain Status Change the trust status of a certificate Reason Description Revoke a certificateCertificate revocation reasons 290 Add an email address to a certificatePress the key Associate Addresses Download a personal PGP key from the PGP Universal Server Download an updated PGP key from an LDAP-enabled serverPGP keys About PGP keys PGP key properties View details for a PGP key Clear the PGP data cache PGP key status PGP key status indicatorsSend a PGP key Delete a PGP key PGP key revocation reasons Check the revocation status of a PGP keyChange the trust status of a PGP key Revoke a PGP key Add a certificate server Certificate serversPGP key options Change the display name for a PGP key Send connection information for a certificate server Connection options for LDAP-enabled serversChange connection information for a certificate server Connection options for Ocsp and CRL servers About the key store Change the key store passwordKey store Delete a certificate server Change the refresh rate for certificate revocation lists Change when your smartphone deletes the key store passwordTurn off automatic backup and restore of key store data Smart cards About using a smart card with your smartphoneTurn on two-factor authentication Click Security Advanced Security Settings Key Stores Select the Lock On Card Removal checkbox About smart password entryTurn off smart password entry Import a certificate from a smart card Turn off notification for smart card connections Switch smart password filtersPrerequisites Using authentication certificates Use a certificate to authenticate your smart card Log in to a VPN VPN settingsStore the passphrase for your smart card on your smartphone About VPN profiles Change the software token for a VPN profile Change the user name and password for a VPN profileVerify security software manually About software tokens 304 Reset connection permissions for third-party applicationsThird-party application control Set permissions for a third-party application Press the key Edit Permissions Prompt Exceptions Turn on safe modeClick Device Advanced System Settings TCP IP Turn off a prompt for a third-party application connection Interaction permissions for third-party applications Data permissions for third-party applications Cant download a certificate Troubleshooting SecurityCant unlock my smartphone using my smart card Cant download a PGP key from an LDAP-enabled server View, submit, or delete a diagnostic report Service books and diagnostic reportsAccept, delete, or restore a service book Run a diagnostic report To delete all diagnostic reports, click Delete All Set a default recipient for diagnostic reportsCant run or submit a diagnostic report 312 How to SynchronizationSynchronize email over the wireless network Synchronization 313 Manage email reconciliation conflicts Try the following actions 314 Troubleshooting Synchronization 315 Contact list field data isnt appearing on my computer Audio and phone accessibility options Accessibility optionsHow to Accessibility Screen accessibility options TTY support Add or delete a contact alert 318 Voice dialing Perform an action using a voice commandAvailable voice commands Click Typing and Input Word Substitution Typing accessibility options Convert a measurement CalculatorUse the calculator CRL server GlossaryBlackBerry MDS Certificate IT policy DSML-enabled server Personal PGP key LDAP-enabled serverMass storage mode Personal certificate Root certificate Public key Triple DES 326 Legal notice 327 User Guide User Guide User Guide