Blackberry SWD-1735726-0622010334-001 manual Troubleshooting GPS technology, Get your GPS location

User Guide GPS technology

2.Click Device > Location Settings.

3.Change the GPS Data Source field.

4.Press the key > Save.

Prevent others from tracking your location

If your email account uses a BlackBerry Enterprise Server, your administrator might be able to track the location of your BlackBerry smartphone. For more information, contact your administrator.

1.On the Home screen or in a folder, click the Options icon.

2.Click Device > Location Settings.

3.Change the Location Services field to Location Off.

4.Press the key > Save.

Get your GPS location

Depending on your wireless service provider and wireless network, this feature might not be supported. Your BlackBerry smartphone must have an internal GPS receiver or be paired with a Bluetooth enabled GPS receiver to perform this task.

1.On the Home screen or in a folder, click the Options icon.

2.Click Device > Location Settings.

3.Press the key > Refresh Location.

The longitude and latitude coordinates for your current location appear.

Troubleshooting: GPS technology

Depending on your wireless service provider, this feature might not be supported.

I can't use GPS technology

Depending on your wireless service provider, this feature might not be supported.

If you are outdoors, move away from buildings and expose your BlackBerry smartphone to open sky. If you are indoors, move close to a window.

If you have paired your smartphone with a Bluetooth enabled GPS receiver, verify that the Bluetooth enabled GPS receiver is turned on. If you are using GPS technology for the first time, wait a short period of time for your smartphone to get your GPS location.

214