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Cisco MDS 9216 Switch Hardware Installation Guide
78-16165-01
APPENDIX
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Troubleshooting

This appendix describes how to troubleshoot the CiscoMDS 9216 Switch
installation, and includes the following information:
Getting Started, pageA-1
Solving Problems at the Component Level, page A-2
Identifying Startup Problems, pageA-3
Troubleshooting the Power Supplies, pageA-5
Troubleshooting the Fan Module, pageA-6
Troubleshooting Switching and Services Modules, pageA-6
Contacting Customer Service, pageA-7

Getting Started

Problems with the initial power up are often caused by a module that is not firmly
connected to the backplane or a power supply that has been disconnected from the
power cord connector.
Overheating can also cause problems with the system, though typically only after
the system has been operating for an extended period of time. The most common
cause of overheating is the failure of a fan module.