Blackberry SWD-1735726-0622010334-001 manual Troubleshooting Applications, Delete an application

User Guide Applications

Delete an application

If your email account uses a BlackBerry Enterprise Server, your organization might not permit you to delete some applications. For more information, contact your administrator.

1.On the Home screen or in a folder, highlight an application icon.

2.Press the key > Delete.

View the size of an application database

1.On the Home screen or in a folder, click the Options icon.

2.Click Device > Device and Status Information.

3.Press the key > Database Sizes.

Troubleshooting: Applications

I can't add, update, or return to the previous version of an app

If your email account uses a BlackBerry Enterprise Server, your organization might not permit you to add or update smartphone apps. For more information, contact your administrator.

Try the following actions:

•Verify that your BlackBerry® smartphone is connected to the wireless network.

•Verify that your smartphone has enough storage space to add or update the app.

I deleted an app that I want back

If you delete an app that you downloaded, you might be able to restore the app to your BlackBerry smartphone. Try one of the following:

•If you downloaded the app from the BlackBerry App World storefront, on the Home screen, click the BlackBerry App

World icon. Press the key > Help.

•If you downloaded the app with the BlackBerry Desktop Software, for more information about restoring apps, see the Help in the BlackBerry Desktop Software.

•If you downloaded the app from your wireless service provider or a third-party organization, for more information about restoring the app, contact your wireless service provider or the third-party organization.

Error messages: BlackBerry Device Software

"App" or "JVM" might appear before an error message. For example, "JVM Error 101" or "App Error 200."

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