xvi Brocade Adapters Administrator’s Guide
53-1001256-01

Other industry resources

For additional resource information, visit the Technical Committee T11 Web site. This Web site
provides interface standards for high-performance and mass storage applications for Fibre
Channel, storage management, and other applications:
http://www.t11.org
For information about the Fibre Channel industry, visit the Fibre Channel Industry Association Web
site:
http://www.fibrechannel.org
For information about the Institute of Electrical and Electronics Engineers (IEEE) organization, visit
the IEEE Web site:
http://standards.ieee.org/
Getting technical help
Contact your adapter support supplier for hardware, firmware, and software support, including
product repairs and part ordering. To expedite your call, have the following information available:
•Adapter model
•Adapter operating system version
•Error numbers and messages received
•supportSave command output (see “debug” on page 162 for details)
•Detailed description of the problem, including the switch or fabric behavior immediately
following the problem, and specific questions
•Description of any troubleshooting steps already performed and the results
•Serial console and Telnet session logs
•syslog message logs
Related documentation
Part Number Document Title
53-1000884-01 Brocade Fibre Channel Adapter Installation and Reference Manual supporting CNA
models BR-1010 and BR-1020 and HBA models 415, 425, 815, and 825
53-1000885-01 Brocade Fibre Channel Adapter Troubleshooting Guide supporting CNA models BR-1010
and BR-1020 and HBA models 415, 425, 815, and 825
53-1000598-03 Fabric OS Administrator’s Guide supporting Fabric OS v6.1.0
53-1000853-01 Fabric OS Troubleshooting and Diagnostics Guide supporting Fabric OS v6.1.0