6.3Printing Problems

6.3.1 Indicators are on, flashing, or off.

Symptom

Possible Cause

Action

 

 

 

The Alarm lamp is on

Is there an error message on the

Check the message and rectify the

 

control panel display?

error accordingly.

 

 

See 6.7 “What to Do When an Error

 

 

Message Appears”

 

 

 

The Alarm lamp is

A problem that the user cannot rectify

Note the error code on the display,

flashing

has occurred.

turn off the printer immediately,

 

 

disconnect the power cord from the

 

 

outlet, and contact your dealer or

 

 

Brother authorized service

 

 

representative.

The Print Ready lamp is

Is the control panel display on the

Press the Menu button on the control

off

menu screen?

panel to go back to the print screen.

 

 

See 5.1.3 “Buttons”

The Print Ready lamp is

Is the parallel, USB, or Ethernet

Turn off the printer and check the

not on or flashing after

interface cable loose or

interface cable. If necessary,

executing the print

disconnected?

reconnect.

command

 

 

Is the network expansion card loose?

Turn off the printer and reinstall the

 

 

network expansion card into the

 

 

printer.

 

 

 

 

Does the parallel, USB, or Ethernet

Use only the recommended parallel

 

interface cable meet the required

or USB interface cables for the

 

printer specifications?

printer.

 

 

10Base-T and 100Base-TX Ethernet

 

 

interface cables are compatible with

 

 

the printer. Use twisted pair cables

 

 

suitable for network connections. A

 

 

Category 5 100Base-TX is required.

 

 

 

 

Is the computer configured correctly?

Check the following settings on your

 

 

computer and reconfigure any that

 

 

are not correct.

 

 

• Make sure that the appropriate

 

 

printer driver for your operating

 

 

system is installed.

 

 

• Make sure that the port is set

 

 

correctly in the printer driver.

 

Is the printer IP address correct?

Consult your system administrator to

 

(When using TCP/IP.)

obtain a valid IP address. Use the

 

 

printer configuration list to confirm the

 

 

IP address.

 

 

 

6-3