7.6Paper Jams in the 2Tray Module
Follow the procedure below to remove the jammed paper.
1. Starting with the bottom tray, pull out each tray until you find the jammed paper.
Look
Paper in the tray module feeds to the printer from the front of the trays, therefore paper jammed in the lower tray can block the upper tray of the module or the paper tray in the printer, preventing you from opening them. Look for the jammed paper sequentially, starting with the lowest tray.
2. Remove all the jammed and/or creased paper from the tray.
3. If there is jammed paper inside the printer, pull it out carefully to avoid tearing it.