6.6Others Problems

6.6.1 Network Problems

Symptom

Possible Cause

Action

 

 

 

The IP address changes

Is the printer set to acquire an IP

Set the IP address acquisition

when turning on the

address through a DHCP server?

method to “Panel”. See 1.2.1 “Setting

printer

 

an IP Address”.

Cannot use a web

Is the printer off?

Press the [I] on the power switch to

browser to manage the

 

turn on the printer.

printer.

 

See 3.2.1 “Turn On the Printer”

 

 

 

 

Is the Ethernet cable loose or

Turn off the printer and check the

 

disconnected?

Ethernet cable. If necessary,

 

 

reconnect.

 

 

 

 

Is the printer's Internet address

Confirm that the printer Internet

 

correct?

address is correct. If the problem

 

 

persists, use an IP address to

 

 

connect to the printer instead.

 

Is the printer's IP address correct?

The IP address might be set

 

 

incorrectly. Ask your system

 

 

administrator for the correct settings.

 

 

Use the printer configuration list to

 

 

confirm the current IP address.

 

Are you using a proxy server?

Certain proxy servers block access to

 

 

the printer.

 

 

Configure your Web browser so that it

 

 

does not use the proxy server or set

 

 

the address you want to access so

 

 

that it does not go through the proxy

 

 

server.

 

 

 

 

Is the port number correct?

The default port number is “80”.

 

 

Specify the correct port number.

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