Brother 4000CN 6.6.2 Other Problems

6.6.2 Other Problems

Symptom	Possible Cause	Action
Cannot print in color	Is the printer driver set to Black/White	Change the printer driver settings in
	printing?	the “Paper/Output” or “Graphics” tab
		(Windows), or the “General” dialog
		box (Macintosh).
		See “Help”
Paper does not feed from	Are the application settings overriding	Set the paper tray in the application
the specified tray	the printer driver settings?	to the same paper tray set in the
		printer driver.
Printing is slow	Is the printer driver color mode set to	Change the printer driver settings in
	color printing even when you are	the “Paper/Output” or “Graphics” tab
	printing in monochrome?	(Windows), or the “General” dialog
		box (Macintosh).
		See “Help”
	Is the energy save mode timeout too	When the printer is in energy save
	short?	mode, it takes longer than normal to
		begin printing if it receives a print
		request. On the control panel, set a
		longer energy save mode timeout.
		See 5.3 “List of Menu Items”
Unusual noises are	Is the printer level?	Reposition the printer on a flat, stable
coming from the printer		surface.
		See “Safety Precautions”
	Is the paper tray properly inserted	Push the paper tray completely back
	into the printer?	into the printer.
	Is there paper or a foreign object	Turn off the printer and remove the
	jammed in the printer?	jammed paper or foreign object.
		When you cannot remove the
		obstruction, turn off the printer and
		contact your dealer or Brother
		authorized service representative. Do
		not attempt to disassemble the
		printer.
There is condensation in	-	On the control panel, set the energy
the printer		save mode timeout to one hour or
		more and leave the printer on.
		After leaving the printer for an hour to
		allow condensation to dissipate, you
		can use the printer normally.
		See 5.3 “List of Menu Items”

6-16