6.4.2Faded or Dirty Printouts,White Areas (drop-outs), Creases, Blurs

Symptom

Possible Cause

Action

 

 

 

 

 

 

 

 

 

Faded printouts

Is the media suitable?

Replace the media with a

 

 

 

 

 

 

 

 

recommend size and type, and

 

 

 

 

 

 

 

 

confirm that your printer driver

 

 

 

 

 

 

 

 

settings are correct.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

See 4.1 “Suitable and Unsuitable

 

 

 

 

 

 

 

 

Paper Types”

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Is the paper damp?

Replace the paper.

 

 

 

 

 

 

 

 

See 4.2 “Loading Paper”

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The print head cartridge is old or

Replace the print head cartridge.

 

 

 

 

 

 

 

damaged.

Reference

 

 

 

 

 

 

 

 

8.2.2 “Replacing the Print Head

 

 

 

 

 

 

 

 

Cartridge”

 

 

 

 

 

 

 

Is the printer driver toner save

In the printer driver, deactivate the

 

 

 

 

 

 

 

function active?

toner save function on the “Graphics”

 

 

 

 

 

 

 

 

tab (Windows), or the “General”

 

 

 

 

 

 

 

 

dialog box (Macintosh).

 

 

 

 

 

 

 

 

See “Help”

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The power supply is defective.

Contact your dealer or Brother

 

 

 

 

 

 

 

 

authorized service representative.

Dirty spots are printed

Is the media suitable? Are you using

Replace the media with a

 

 

 

 

 

 

 

preprinted or inkjet paper?

recommend size and type, and

 

 

 

 

 

 

 

 

confirm that your printer driver

 

 

 

 

 

 

 

 

settings are correct.

 

 

 

 

 

 

 

 

See 4.1 “Suitable and Unsuitable

 

 

 

 

 

 

 

 

Paper Types”

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The print head cartridge is old or

Replace the print head cartridge.

 

 

 

 

 

 

 

damaged.

See 8.2.2 “Replacing the Print Head

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cartridge”

 

 

 

 

 

 

 

 

 

 

 

Vertical black lines

The print head cartridge or transfer

Check the print head cartridge and

 

 

 

 

 

 

 

roll cartridge is old or damaged.

transfer roll cartridge and replace

 

 

 

 

 

 

 

 

them as necessary.

 

 

 

 

 

 

 

 

See 8.2.2 “Replacing the Print Head

 

 

 

 

 

 

 

 

Cartridge”

 

 

 

 

 

 

 

 

See 8.3.2 “Replacing the Transfer

 

 

 

 

 

 

 

 

Roll Cartridge”

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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