Symptom | Possible Cause | Action | |||
Recurring smudges | Dirt in the paper path. | Print several blank sheets. | |||
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| The print head cartridge or transfer | Check the print head cartridge and |
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| roll cartridge is old or damaged. | transfer roll cartridge and replace |
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| them as necessary. |
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| See 8.2.2 “Replacing the Print Head |
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| Cartridge” |
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| See 8.3.2 “Replacing the Transfer |
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| Roll Cartridge” |
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Ink smears when rubbed. | Is the paper damp? | Replace the paper. | |||
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| Reference |
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| 4.2 “Loading Paper” |
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| Is the media suitable? | Replace the media with a |
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| recommend size and type, and |
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| confirm that your printer driver |
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| settings are correct. |
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| See 4.1 “Suitable and Unsuitable |
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| Paper Types” |
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The paper was left unwrapped for a | Replace the paper. | ||||
around black halftone | long time (especially in a dry | See 4.2 “Loading Paper” | |||
printing | environment). |
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Shadows appear around | Is the media suitable? | Replace the media with a | |||
areas of dense black |
| recommend size and type, and | |||
printing. |
| confirm that your printer driver | |||
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| settings are correct. |
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| See 4.1 “Suitable and Unsuitable |
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| Paper Types” |
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| The transfer roll cartridge is old or | Replace the transfer roll cartridge. |
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| damaged. | See 8.3.2 “Replacing the Transfer |
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| Roll Cartridge” |
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