Symptom | Possible Cause | Action | |
White spots appear in | Is the media suitable? | Replace the media with a | |
areas of dense black | Is the media folded or creased? | recommend size and type, and | |
printing. |
| confirm that your printer driver | |
|
|
| settings are correct. |
|
|
| See 4.1 “Suitable and Unsuitable |
|
|
| Paper Types” |
|
| The print head cartridge is old or | Replace the print head cartridge. |
|
| damaged. | See 8.2.2 “Replacing the Print Head |
|
|
| Cartridge” |
|
|
| |
|
|
|
|
|
|
| |
Color around the edge of | Is the color registration correctly | Adjust the color registration. | |
printing is incorrect. | adjusted? | See 1.1 “Adjusting Color | |
|
|
| Registration” |
Partial blanks | Is the paper damp? | Replace the paper. |
|
| See 4.2 “Loading Paper” |
| Is the media suitable? | Replace the media with a |
|
| recommend size and type, and |
|
| confirm that your printer driver |
|
| settings are correct. |
|
| See 4.1 “Suitable and Unsuitable |
|
| Paper Types” |
| Is the transfer roll cartridge properly | Make sure that the transfer roll |
| installed in the printer? | cartridge is properly installed. |
|
| See 8.3.2 “Replacing the Transfer |
|
| Roll Cartridge” |
Vertical blanks | Is the print head cartridge properly | Make sure that the print head |
| installed in the printer? | cartridge is properly installed. |
|
| See 8.2.2 “Replacing the Print Head |
|
| Cartridge” |
| The print head cartridge or transfer | Check the print head cartridge and |
| roll cartridge is old or damaged. | transfer roll cartridge and replace |
|
| them as necessary. |
|
| See 8.2.2 “Replacing the Print Head |
|
| Cartridge” |
|
| See 8.3.2 “Replacing the Transfer |
|
| Roll Cartridge” |