6.4Print Quality Problems
6.4.1Blank or Completely Black Pages are Output
Symptom | Possible Cause | Action | |
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Nothing is printed | Two or more sheets may be feeding | Remove the paper stack from the | |
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| at once. | tray, fan it, and reinsert it. |
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| The print head cartridge is old or | Replace the print head cartridge. |
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| damaged. | See 8.2.2 “Replacing the Print Head |
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| Cartridge” |
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| The power supply is defective. | Contact your dealer or Brother |
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| authorized service representative. |
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Output sheets are | The print head cartridge is old or | Replace the print head cartridge. | |
completely black | damaged. | See 8.2.2 “Replacing the Print Head | |
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| Cartridge” |
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| The power supply is defective. | Contact your dealer or Brother |
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| authorized service representative. |
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