6.4Print Quality Problems

6.4.1Blank or Completely Black Pages are Output

Symptom

Possible Cause

Action

 

 

 

 

Nothing is printed

Two or more sheets may be feeding

Remove the paper stack from the

 

 

at once.

tray, fan it, and reinsert it.

 

 

 

 

 

 

The print head cartridge is old or

Replace the print head cartridge.

 

 

damaged.

See 8.2.2 “Replacing the Print Head

 

 

 

Cartridge”

 

 

 

 

 

 

The power supply is defective.

Contact your dealer or Brother

 

 

 

authorized service representative.

 

 

 

 

 

 

Output sheets are

The print head cartridge is old or

Replace the print head cartridge.

completely black

damaged.

See 8.2.2 “Replacing the Print Head

 

 

 

Cartridge”

 

 

 

 

 

 

The power supply is defective.

Contact your dealer or Brother

 

 

 

authorized service representative.

 

 

 

 

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