Troubleshooting and Routine Maintenance

12	Troubleshooting and Routine Maintenance	12-1
	Troubleshooting	12-1
	Error Messages	12-1
	If You Are Having Difficulty with Your Fax Machine	12-4
	Printing or Receiving Faxes	12-4
	Phone Line or Connections	12-5
	Sending Faxes	12-5
	Handling Incoming Calls	12-6
	Routine Maintenance	12-7
	Cleaning the Scanner	12-7
	Cleaning the Print Head	12-7
	Replacing the Print Cartridge	12-8
	Specifications	S-1
	Index	I-1
	Remote Fax Options	R-1
	Setting Up Fax Storage	R-1
	Programming Paging Number	R-1
	Programming a Fax Forwarding Number	R-2
	Turning On Fax Storage	R-2
	Changing Remote Access Code	R-2
	Using Remote Retrieval Aceess Code	R-3
	Calling for Messages	R-3
	Retrieving Memory Status List	R-3
	Remote Retrieval Access Card	R-3
	Retrieving Fax Messages	R-4
	Changing Fax Forwarding Number	R-4

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Brother 560 owner manual Troubleshooting and Routine Maintenance

Contents

SWNER’O Lanuam If You Need to Call Customer Service For Customer Service Frequently Asked Questions FAQsBrother Numbers Brother fax-back system PC402RF Ordering Accessories and Supplies Compilation and Publication Notice For USA and CanadaTrademarks What to do if you think your Product is defective Exchange Service Limitations For Canada Only Table of Contents On-Screen Programming Setup Send Telephone Services Troubleshooting and Routine Maintenance Introduction Using This ManualAbout Fax Machines Finding Information Fax Tones and Handshake ECM Error Correction Mode Search/Speed Dial FAX-560 Control Panel Overview Choosing a Location Location and Connections Attach the paper wire extension AssemblyAttach the paper tray Attach the output paper support Acceptable Paper Loading the Paper Connections Connecting the Machine Roll Over Phone Lines Special Line ConsiderationsTwo-Line Phone System Converting Telephone Wall Outlets Two Line External TAD If you are installing the fax machine to work with a PBX Custom Features on Your Phone LineMulti-Line Connections PBX Sequence Connecting an External Telephone Answering Device TAD Connections Connecting an External TelephoneOutgoing Message OGM On-Screen Programming Function ModeUser-Friendly Programming Alternating Displays LOW Function Selection TableOFF English Cancel JOB Interval Print Reports Setting Date and Time Initial SetupGetting Started Choosing Station ID Details for Entering Text Setting Tone/Pulse Dialing Mode For Canada OnlyInserting spaces Making corrections Special characters and symbols Setting Up Your Area Code For USA OnlyRepeating letters Area Choosing the Handset Volume Setting Beeper VolumeVolume Amplify OFF Volume Amplify ON-TEMPORARY Setting the Ring Volume Setting the Speaker VolumeSetting Volume Amplify Memory Storage Select Answer Mode Setup ReceiveBasic Receiving Operations To select or change your Answer Mode Setting Ring DelayFAX only FAX/TEL Tadanswer Mach Manual Press Function/Set, 2 T U P R E C E I V E Printing a Reduced Incoming original Setting Paper SizeReduction Recommended Reductions Advanced Receiving Operations For FAX/TEL Mode OnlyOperation from External or Extension Telephone Changing Remote Codes Polling Printing a Fax in MemoryPress Function/Set, 8 Automatic Document Feeder ADF Setup SendPage Memory TX Memory TXON? Select - & SET Memory TransmissionPress Function/Set, 3 Copy/Help to make Overseas Mode ResolutionOverseas Mode Advanced Sending Operations Canceling a Scheduled Job Setting Up for Polled TransmitCancel JOB Enter FAX no More Advanced Features Call Brother fax-back system Storing Numbers for Easy Dialing Auto Dial Numbers and Dialing OptionsStoring One Touch Dial Numbers Press Function/Set, 6 SPEED-DIAL? # Storing Speed Dial NumbersEnter & SET Setup Groupgo Setting Up Groups for BroadcastingChanging One Touch and Speed Dial Numbers Select ONE-TOUCH Manual Dialing Dialing OptionsOne Touch Dialing Speed Dialing Dialing Access Codes and Credit Card Numbers Broadcasting RedialPage Custom Features Telephone ServicesDistinctive Ring Registering the Distinctive Ring Pattern Caller ID Log Caller ID Viewing the Caller ID Log Printing the Caller ID LogDialpress Start Returning a Call from the Log Registering a Caller ID Number Call Waiting Caller IDCaller ID LOG Press Start KEY CompanyPage L E P H O N E S E R V I C E S Copy Functions Making CopiesMaking a Single Copy Then Copy or SET Multi Copysort Sort P.01 FNE RECEIVE, Setup SEND, Print Reports Fax Machine Settings and ActivityPrinting Reports Activity Report Interval Transmission Verification Xmit ReportINTERVAL? Press Function/Set, 7 Standard Telephone and FCC Notices Important Information P O R T a N T I N F O R M a T I O N Important Safety Instructions Error Messages TroubleshootingChange Cartridge Check Paper Press Start KEY YES Machine Error Press Stop KEY COMM.ERRORConnection Fail Disconnected Document JAM If You Are Having Difficulty with Your Fax Machine Vertical Black Lines When ReceivingPrinting or Receiving Faxes Sending Faxes Phone Line or Connections Handling Incoming Calls Cleaning the Scanner Routine MaintenanceCleaning the Print Head Gray Lever Resolution Specifications Index COMM. ErrorCheck Paper Connection Fail TEL.INDEX Report Printer Fault TOP Cover Open User Settings ReportTransmission Verification Xmit Report Remote Fax Options Setting Up Fax StorageProgramming Paging Number PAGING? Programming a Fax Forwarding Number Changing Remote Access CodeTurning On Fax Storage Calling for Messages Remote Retrieval Access Card Using Remote Retrieval Aceess CodeRetrieving Memory Status List Changing Fax Forwarding Number Retrieving Fax Messages Visit us on the World Wide Web