Comm.Error, Connection Fail Disconnected Document JAM | Brother 560

4 Remove the print cartridge and turn the spool to tighten the ribbon. 5 Install the cartridge. (See Replacing the Print Cartridge, page 12-8) 6 Close the top cover.

7 Load the paper.

	COMM.ERROR	A poor quality phone line resulted in a
	COMM.ERROR	communications error. Try the call again.
		communications error. Try the call again.

CONNECTION FAIL

DISCONNECTED

DOCUMENT JAM

You have requested a polling call from another party, but the other fax machine is not in Poll Waiting mode.

The other party has disconnected during a fax. Try calling the other party.

The documents were not inserted or fed properly, or were too long or too short.

1

2

3

4

Remove any paper that is not jammed from the ADF.

Open the top cover.

Pull the document toward the front of the machine.

Close the cover and press Stop.

MACHINE ERROR XX

PRESS STOP KEY

Contact Brother Customer Service at

USA:	1-800-284-4329 (voice)

From within Canada: 1-800-853-6660 (voice)

From within Montreal: 1-514-685-6464 (voice)

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

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Brother 560 owner manual Comm.Error, Connection Fail Disconnected Document JAM, Machine Error Press Stop KEY

Contents

SWNER’O Lanuam If You Need to Call Customer Service For Customer Service Frequently Asked Questions FAQsBrother Numbers Brother fax-back system PC402RF Ordering Accessories and Supplies For USA and Canada Compilation and Publication NoticeTrademarks What to do if you think your Product is defective Exchange Service Limitations For Canada Only Table of Contents On-Screen Programming Setup Send Telephone Services Troubleshooting and Routine Maintenance Introduction Using This ManualAbout Fax Machines Finding Information Fax Tones and Handshake ECM Error Correction Mode Search/Speed Dial FAX-560 Control Panel Overview Choosing a Location Location and Connections Attach the paper wire extension AssemblyAttach the paper tray Attach the output paper support Acceptable Paper Loading the Paper Connections Connecting the Machine Roll Over Phone Lines Special Line ConsiderationsTwo-Line Phone System Converting Telephone Wall Outlets Two Line External TAD Custom Features on Your Phone Line If you are installing the fax machine to work with a PBXMulti-Line Connections PBX Sequence Connecting an External Telephone Answering Device TAD Connecting an External Telephone ConnectionsOutgoing Message OGM On-Screen Programming Function ModeUser-Friendly Programming Alternating Displays LOW Function Selection TableOFF English Cancel JOB Interval Print Reports Setting Date and Time Initial SetupGetting Started Choosing Station ID Details for Entering Text Setting Tone/Pulse Dialing Mode For Canada OnlyInserting spaces Making corrections Special characters and symbols Setting Up Your Area Code For USA OnlyRepeating letters Area Choosing the Handset Volume Setting Beeper VolumeVolume Amplify OFF Volume Amplify ON-TEMPORARY Setting the Ring Volume Setting the Speaker VolumeSetting Volume Amplify Memory Storage Setup Receive Select Answer ModeBasic Receiving Operations To select or change your Answer Mode Setting Ring DelayFAX only FAX/TEL Tadanswer Mach Manual Press Function/Set, 2 T U P R E C E I V E Printing a Reduced Incoming original Setting Paper SizeReduction Recommended Reductions Advanced Receiving Operations For FAX/TEL Mode OnlyOperation from External or Extension Telephone Changing Remote Codes Printing a Fax in Memory PollingPress Function/Set, 8 Automatic Document Feeder ADF Setup SendPage Memory TX Memory TXON? Select - & SET Memory TransmissionPress Function/Set, 3 Copy/Help to make Overseas Mode ResolutionOverseas Mode Advanced Sending Operations Canceling a Scheduled Job Setting Up for Polled TransmitCancel JOB Enter FAX no More Advanced Features Call Brother fax-back system Storing Numbers for Easy Dialing Auto Dial Numbers and Dialing OptionsStoring One Touch Dial Numbers Press Function/Set, 6 Storing Speed Dial Numbers SPEED-DIAL? #Enter & SET Setup Groupgo Setting Up Groups for BroadcastingChanging One Touch and Speed Dial Numbers Select ONE-TOUCH Dialing Options Manual DialingOne Touch Dialing Speed Dialing Dialing Access Codes and Credit Card Numbers Broadcasting RedialPage Custom Features Telephone ServicesDistinctive Ring Registering the Distinctive Ring Pattern Caller ID Log Caller ID Viewing the Caller ID Log Printing the Caller ID LogDialpress Start Returning a Call from the Log Registering a Caller ID Number Call Waiting Caller IDCaller ID LOG Press Start KEY CompanyPage L E P H O N E S E R V I C E S Making Copies Copy FunctionsMaking a Single Copy Then Copy or SET Multi Copysort Sort P.01 FNE Fax Machine Settings and Activity RECEIVE, Setup SEND, Print ReportsPrinting Reports Activity Report Interval Transmission Verification Xmit ReportINTERVAL? Press Function/Set, 7 Standard Telephone and FCC Notices Important Information P O R T a N T I N F O R M a T I O N Important Safety Instructions Error Messages TroubleshootingChange Cartridge Check Paper Press Start KEY YES COMM.ERROR Machine Error Press Stop KEYConnection Fail Disconnected Document JAM Vertical Black Lines When Receiving If You Are Having Difficulty with Your Fax MachinePrinting or Receiving Faxes Sending Faxes Phone Line or Connections Handling Incoming Calls Routine Maintenance Cleaning the ScannerCleaning the Print Head Gray Lever Resolution Specifications Index COMM. ErrorCheck Paper Connection Fail TEL.INDEX Report Printer Fault User Settings Report TOP Cover OpenTransmission Verification Xmit Report Remote Fax Options Setting Up Fax StorageProgramming Paging Number PAGING? Changing Remote Access Code Programming a Fax Forwarding NumberTurning On Fax Storage Using Remote Retrieval Aceess Code Calling for Messages Remote Retrieval Access CardRetrieving Memory Status List Changing Fax Forwarding Number Retrieving Fax Messages Visit us on the World Wide Web