Brother 8480DN, 8890DW Receiving Fax, Telephone line or connections

Telephone line or connections

Difficulties	Suggestions
Dialing does not work.	Check for a dial tone.
	Change Tone/Pulse setting. (See the Quick Setup Guide.) (Canada only)
	Check all line cord connections.
	Check that the machine is plugged in and switched on.
	Send a manual fax by pressing Hook or by lifting the handset of an external
	telephone and dialing the number. Wait to hear fax receiving tones before
	pressing Start.
The machine does not answer	Make sure the machine is in the correct receive mode for your setup. (See
when called.	on page 48.) Check for a dial tone. If possible, call your machine to hear it answer.
	If there is still no answer, check the telephone line cord connection. If you do not
	hear ringing when you call your machine, ask your telephone company to check
	the line.

Receiving Fax

Difficulties	Suggestions
Cannot receive a fax.	Make sure your machine has a dial tone by pressing the Hook key. If you hear
	static or interference on your fax line, please contact your local telephone
	company.
	Check all line cord connections. Make sure the telephone line cord is plugged into
	the telephone wall jack and the LINE jack of the machine. If you subscribe to DSL
	or VoIP services, please contact your service provider for connection instructions.
	Make sure the machine is in the correct Receive Mode. This is determined by the
	external devices and telephone subscriber services you have on the same line as
	the Brother machine. (See Receive Mode settings on page 50.)
	If you have a dedicated fax line and want your Brother machine to automatically
	answer all incoming faxes, you should select Fax Only mode.
	If your Brother machine shares a line with an external answering machine, you
	should select the External TAD mode. In External TAD mode, your Brother
	machine will automatically receive incoming faxes and voice callers will be able to
	leave a message on your answering machine.
	If your Brother machine shares the line with a Voice Mail subsciber service, please
	see Voice Mail on page 54.
	If your Brother machine is on a line with the Distinctive Ring subscriber service,
	please see Distinctive Ring on page 54.
	If your Brother machine shares a line with other telephones and you want it to
	automatically answer all incoming faxes, you should select the Fax/Tel mode. In
	Fax/Tel mode, your Brother machine will automatically receive faxes and
	produce a pseudo/double-ring to alert you to answer voice calls.
	If you do not want your Brother machine to automatically answer any incoming
	faxes, you should select the Manual mode. In Manual mode, you must answer
	every incoming call and activate the machine to receive faxes.

118