Brother 8480DN, 8890DW Sending faxes, Handling incoming calls, Menu access difficulties

Sending faxes

Difficulties	Suggestions
Poor sending quality.	Try changing your resolution to Fine or S.Fine. Make a copy to check your
	machine’s scanner operation. If the copy quality is not good, clean the scanner.
	(See Cleaning the scanner on page 149.)
Transmission Verification Report	There is probably temporary noise or static on the line. Try sending the fax again.
says ‘RESULT:NG’.	If you are sending a PC Fax message and get ‘RESULT:NG’ on the Transmission
	Verification Report, your machine may be out of memory. To free up extra
	memory, you can turn off fax storage (see Turning off Remote Fax Options
	on page 73), print fax messages in memory (see Printing a fax from the memory
	on page 53) or cancel a delayed fax or polling job (see Checking and canceling
	waiting jobs on page 46). If the problem continues, ask the telephone company to
	check your telephone line.
	If you often get transmission errors due to possible interference on the telephone
	line, try changing the Compatibility setting to Basic(for VoIP). (See
	Telephone line interference on page 133.)
Vertical black lines when sending.	Black vertical lines on faxes you send are typically caused by dirt or correction fluid
	on the glass strip. (See Cleaning the scanner on page 149.)
Handling incoming calls

Difficulties	Suggestions
The machine ‘Hears’ a voice as a	If Easy Receive is set to On, your machine is more sensitive to sounds. It may
CNG Tone.	mistakenly interpret certain voices or music on the line as a fax machine calling
	and respond with fax receiving tones. Deactivate the machine by pressing
	Stop/Exit. Try avoiding this problem by turning Easy Receive to Off. (See Easy
	Receive on page 51.)
Sending a Fax Call to the machine.	If you answered on an external or extension telephone, press your Fax Receive
	Code (the default setting is l51). When your machine answers, hang up.
Custom features on a single line.	If you have Call Waiting, Call Waiting/Caller ID, Caller ID, RingMaster, Voice Mail,
	an answering machine, an alarm system or other custom feature on a single
	telephone line with your machine, it may create a problem sending or receiving
	faxes.
	For Example: If you subscribe to Call Waiting or some other custom service and
	its signal comes through the line while your machine is sending or receiving a fax,
	the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM feature
	should help overcome this problem. This condition is related to the telephone
	system industry and is common to all devices that send and receive information
	on a single, shared line with custom features. If avoiding a slight interruption is
	crucial to your business, a separate line with no custom features is recommended.
Menu access difficulties
Difficulties	Suggestions
The machine beeps when you try to	If Fax	is not illuminated, press it to turn on Fax mode. The Setup Receive
access the Setup Receive and
	setting (Menu, 2, 1) and Setup Send setting (Menu, 2, 2) are available only when
Setup Send menus.
	the machine is in Fax mode.

120