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| Troubleshooting and routine maintenance |
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Examples of poor print | Recommendation |
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quality |
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| Clean the corona wire inside the drum unit by sliding the blue tab. Be |
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| sure to return the blue tab to the home position (a). (See Cleaning the |
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| corona wire on page 151.) |
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| The drum unit may be damaged. Put in a new drum unit. (See | C |
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| The fuser unit may be contaminated. Call Brother Customer Service |
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| at |
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| or |
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| All black |
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| Make sure that you use paper that meets our specifications. (See |
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| ABCDEFGH |
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| If you use label sheets for laser machines, the glue from the sheets |
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| abcdefghijk |
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| may sometimes stick to the OPC drum surface. Clean the drum unit. |
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| A B C D |
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| a b c d e |
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| Do not use paper that has clips or staples because they will scratch |
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0 1 2 3 4 |
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| the surface of the drum. |
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Black toner marks across the | If the unpacked drum unit is in direct sunlight or room light, the unit |
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| page | may be damaged. |
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| The toner cartridge may be damaged. Put in a new toner cartridge. |
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| The drum unit may be damaged. Put in a new drum unit. (See |
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| Clean the laser scanner window and the corona wire inside the drum |
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| unit. (See Cleaning the laser scanner window on page 149 and |
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| ABCDEFGH |
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| abcdefghijk | The drum unit may be damaged. Put in a new drum unit. (See |
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| A B |
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| c d e |
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| 2 3 4 |
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Line across the page
Clean the corona wire inside the drum unit by sliding the blue tab. Be sure to return the blue tab to the home position (a). (See Cleaning the
| ABCDEFGH |
| corona wire on page 151.) | ||
| abcdefghijk | The toner cartridge may be damaged. Put in a new toner cartridge. | |||
| A | C D | |||
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| a | c d e | The drum unit may be damaged. Put in a new drum unit. (See | ||
0 | 2 3 4 |
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Black lines down the page | The fuser unit may be smudged. Call Brother Customer Service | ||||
at | |||||
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Printed pages have toner | or | ||||
stains down the page |
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131