ERROR MESSAGES

ERROR

CAUSE

ACTION

 

MESSAGE

 

 

 

 

 

 

Pls Open

A page, piece of paper or paper clip, etc. may

Open the front cover. If you see any

Cover

be jammed inside the DCP.

jammed paper or other item, gently

 

 

pull it out, then close the front cover.

 

 

If the error message remains, open

 

 

and close the front cover again.

 

 

If the DCP cannot reset itself and

 

 

return to the copy setting prompt, it

 

 

will display Machine Error XX.

 

 

Please call Brother Customer

 

 

Service and tell them the Machine

 

 

Error number:

 

 

In USA:

1-800-284-4329

 

 

In Canada:

1-877-BROTHER

 

 

In Montreal: (514) 685-6464

 

 

 

Paper Jam

The paper is jammed in the DCP.

See Paper jams on page 14-5 and

 

 

Paper is jammed in the duplex tray

 

 

(For DCP-8025D)on page 14-9.

 

 

 

Toner Empty

Toner cartridge is not installed.

Reinstall the toner cartridge.

 

—OR—

—OR—

 

 

Toner is used up and printing is not possible.

Replace the toner cartridge with a

 

 

new one. (See Replacing the toner

 

 

cartridge on page 14-24.)

 

 

 

Toner Low

If the LCD shows Toner Low, you can still

Order a new toner cartridge now.

 

print.

 

 

 

But the toner is depleted and the DCP is

 

 

 

telling you that the toner will soon run out.

 

 

 

 

 

 

14 - 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE