DIFFICULTY

SUGGESTIONS

Print Quality Difficulties

 

 

 

Printed pages are curled.

Thin or thick paper below the standard can cause this problem. Make

 

sure you select the Paper Type that suits the media type you use. (See

 

Setting the Paper Type on page 4-1 and Media Type on page 7-4.)

 

 

Printed pages are smeared.

The Paper Type setting may be incorrect for the type of print media you

 

are using—OR—The print media may be too thick or have a rough

 

surface. (See Setting the Paper Type on page 4-1 and Media Type on

 

page 7-4.)

 

 

Printouts are too light.

Set Toner Save mode to off in the Advance tab in the printer driver. (See

 

Toner Save Mode on page 7-6.)

 

 

Network Difficulties

 

 

 

I cannot print over the Network

Make sure that your DCP is powered on and is On Line and in Ready

 

mode. Press the Test switch. Then the current settings of the NC-9100h

 

are printed.Verify that the cabling and Network connections are good. If

 

possible, try connecting the DCP to a different port on your hub using a

 

different cable. Check to see if there is any LED activity. The NC-9100h

 

has a two color LED for diagnosing problems.

 

 

14 - 13 TROUBLESHOOTING AND ROUTINE MAINTENANCE