ERROR MESSAGES

ERROR

CAUSE

ACTION

 

MESSAGE

 

 

 

 

 

 

Check Scan

The scanner lock is locked.

Release the scanner lock lever, and

Lock

 

then press Stop/Exit.

 

 

 

Cooling Down

The temperature of the drum unit or toner

You must wait 20 minutes for it to

Wait for a

cartridge is too hot. The DCP will pause its

cool.

 

while

current print job and go in

 

 

 

to cooling down mode. During the cooling

 

 

 

down mode, you will hear the cooling fan

 

 

 

running while the display on the DCP shows

 

 

 

Cooling Down, and Wait for a while.

 

 

 

 

 

Cover Open

The front cover was not completely closed.

Close the front cover for the drum

Pls Close

 

unit.

 

Cover

 

 

 

 

 

 

DX Lever

The paper adjustment lever for duplex

Set the duplex lever to the correct

Error

printing is not correctly set for the paper size.

position. (See To use Automatic

 

 

Duplexing for copy and print

 

 

operations (For DCP-8025D)on

 

 

page 2-11.)

 

 

 

 

Face Up Open

The face-up output tray is open.

Please close the face-up out tray.

 

 

 

Fuser Open

The fuser cover is open.

Please close the jam clear cover.

 

 

(See Paper jams on page 14-5.)

 

 

 

Machine Error

DCP has a mechanical problem.

Call Brother Customer Service and

XX

 

tell them the Machine Error number.

 

 

In USA:

1-800-284-4329

 

 

In Canada:

1-877-BROTHER

 

 

In Montreal: (514) 685-6464

 

 

 

No DX Tray

You tried to make duplex printing with duplex

Install the duplex tray correctly. (See

 

cover open.

Paper is jammed in the duplex tray

 

 

(For DCP-8025D)on page 14-9.)

 

 

 

Out of Memory

You can’t store data in the memory.

(Copy operation in process)

 

 

Press Stop/Exit and wait until the

 

 

other operations in process finish

 

 

and then try again.

 

 

—OR—

 

 

 

Add an optional memory. (See

 

 

Memory board on page 15-1.)

 

 

(Printing operation in process)

 

 

Reduce print resolution. (See Print

 

 

Quality on page 7-5.)

 

 

—OR—

 

 

 

Add an optional memory. (See

 

 

Memory board on page 15-1.)

 

 

 

 

TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 2