Paper jams

To clear paper jams, please follow the steps in this section.

WARNING

After you have just used the DCP, some parts inside the DCP are extremely hot. When you open the front cover or back output tray of the DCP, never touch the shaded parts shown in the following diagram.

HOT! HOT!

Front view

Back view

Clear the jammed paper as follows.

If the jammed paper is removed completely by using the information in the following steps, you can install the paper tray first, and then close the front cover and the DCP will resume printing automatically.

If a paper jam occurs when using the optional lower tray unit, check for correct installation of the upper paper tray.

Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent multiple sheets of paper from feeding through the DCP at one time and reduces paper jams.

14 - 5 TROUBLESHOOTING AND ROUTINE MAINTENANCE