118 C H A P T E R F O U R T E E N

If You Are Having Difficulty with Your FAX/MFC

If you think there is a problem with your FAX/MFC, make a copy first. If the copy looks good, the problem is probably not your FAX/MFC. Check the difficulties below and follow the troubleshooting tips.

Printing or Receiving Faxes

Condensed Print and Horizontal Streaks;

Top and Bottom of Sentences Cut Off

If your copy looks good, you probably had a bad connection, with static or interference on the phone line. If the copy looks bad, clean the scanner area. If there is still a problem, call Brother Customer Service at 1-800-284-4329 (USA) or 1-800-853-6660 (from within Canada).

Vertical Black Lines When Receiving

The sender’s scanner may be dirty. Ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another fax machine. If the problem continues, call Brother Customer Service at 1-800-284-4329 (USA) or 1-800-853-6660 (from within Canada).

Phone Line or Connections

FAX/MFC Does Not Answer When Called

Make sure the FAX/MFC is in the correct receiving mode for your setup (either FAX, FAX/TEL or MSG CTR). Check for dial tone. If possible, call your FAX/MFC to hear it answer. If there is still no answer, check the telephone line cord connection. Connect a standard telephone handset to the FAX/MFC telephone jack. If there is no ringing when you call your FAX/MFC, call your Telephone Company to check the line.

No Dial Tone on the Handset

Press Hook — OR—Press Speaker Phone — OR—Lift the handset. If you hear no dial tone, check telephone line cord connections at the FAX/MFC and wall jack. Check that the handset is connected to the FAX/MFC’s handset jack. Test the wall jack with another single line telephone. If no dial tone on the wall outlet, call your Telephone Company.

The Caller ID does not display after the Call Waiting Signal

The Caller ID signal is sent ten seconds after the Call Waiting Signal and speaking may interfer with it. When you hear the Call Waiting signal, ask the other party to hold while you answer the call. Then stop speaking until you see the Caller ID on the LCD.

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Brother FAX 770 If You Are Having Difficulty with Your FAX/MFC, Printing or Receiving Faxes, Phone Line or Connections
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MFC 970MC, FAX 750, FAX 870MC, FAX 770 specifications

Brother has long been a trusted name in the world of office equipment, particularly in the realm of fax machines. Among their series, the Brother FAX 770, FAX 870MC, FAX 750, and MFC 970MC stand out for their reliability, advanced features, and user-friendly designs. These machines cater to a variety of office needs while ensuring that communication remains efficient and effective.

The Brother FAX 770 is a thermal transfer fax machine that boasts a high-speed fax transmission rate. Equipped with a 14.4 Kbps modem, it is capable of sending documents quickly. Its memory can store up to 100 pages of incoming faxes, ensuring that even if the machine is busy, no important documents will be missed. Additionally, it features a user-friendly LCD display and easy navigation buttons, making it simple to operate for users of all skill levels.

The FAX 870MC takes functionality a step further, combining fax capabilities with the ability to print and scan. This multifunction device is equipped with a 14.4 Kbps modem as well, allowing for quick document transmission. With a built-in telephone handset and the ability to save contacts, the FAX 870MC becomes an all-in-one communications solution for busy offices. It also includes 12 one-touch dial buttons for frequently used numbers, streamlining the process of sending faxes.

The Brother FAX 750 is another versatile option, providing advanced thermal printing technology and featuring a large paper capacity. This model is designed for efficiency, with a robust memory that can store up to 50 incoming faxes. Its easy-to-use interface, complemented by a compact design, makes it suitable for small office environments where space is a constraint.

For those looking for multifunctionality, the MFC 970MC offers a complete package. This machine integrates faxing, printing, and scanning functions into one device, saving both space and resources. With high-speed fax capabilities and excellent print quality, it’s designed for high-demand environments. Additionally, the MFC 970MC features an intuitive control panel and supports various media sizes and types, further enhancing its versatility.

In summary, Brother's fax machines, including the FAX 770, FAX 870MC, FAX 750, and MFC 970MC, are engineered to meet the diverse needs of modern offices. With their combination of quick transmission speeds, comprehensive memory storage, multifunctional capabilities, and user-friendly interfaces, these machines exemplify Brother's commitment to quality and innovation in document management. Whether for simple faxing needs or comprehensive office solutions, Brother delivers equipment that professionals can rely on.
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