Error Message | Cause | Action | |
Condensation | One of the issues that can | Leave the machine powered on, and fully | |
| cause this error is that | open the front cover. Wait 30 minutes, switch | |
| condensation may form inside | OFF and close the cover, then switch ON. If | |
| the machine after a room | this does not clear the error, call Brother | |
| temperature change. | Customer Service. | |
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| |
Connection Fail | You tried to poll a fax machine | Check the other fax machine’s polling setup. | |
| that is not in Polled Waiting |
| |
| mode. |
| |
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| |
Cooling Down | The temperature of the drum | Make sure that you can hear the fan in the | |
Wait for a while | unit or toner cartridge is too hot. | machine spinning and that the exhaust outlet | |
The machine will pause its | is not blocked by something. | ||
| |||
| current print job and go into | If the fan is spinning, remove any obstacles | |
| cooling down mode. During the | ||
| that surround the exhaust outlet, and then | ||
| cooling down mode, you will | ||
| leave the machine turned on but do not use it | ||
| hear the cooling fan running | ||
| for several minutes. | ||
| while the LCD shows Cooling | ||
| If the fan is not spinning, disconnect the | ||
| Down, and Wait for a | ||
| while. | machine from the power for several minutes, | |
|
| then reconnect it. | |
Cover is Open. | The front cover is not completely | Close the front cover of the machine. | |
| closed. |
| |
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| |
Cover is Open | The ADF cover is not completely | Close the ADF cover of the machine. | |
| closed. |
| |
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| |
| The ADF is open while loading a | Close the ADF cover of the machine, then | |
| document. | press Stop/Exit. | |
Cover is Open | The fuser cover is not | Close the fuser cover of the machine. | |
| completely closed or paper was | Make sure paper is not jammed inside the | |
| jammed in the back of the | ||
| back of the machine, and then close the | ||
| machine when you turned on | ||
| fuser cover and press Black Start or | ||
| the power. | ||
| Color Start. | ||
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DIMM Error | The DIMM is not installed | Turn off the machine and remove the | |
| correctly. | DIMM. | |
| The DIMM is broken. | Confirm the DIMM meets the required | |
| The DIMM does not meet | specifications. (See Memory board in | |
| Appendix B of the Advanced User's | ||
| the required specifications. | ||
| Guide.) | ||
|
| ||
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| | |
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| seconds, and then turn it on again. | |
|
| If this error message appears again, | |
|
| replace the DIMM with a new one. (See | |
|
| Installing extra memory in Appendix B of | |
|
| the Advanced User's Guide.) | |
|
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| |
Disconnected | The other person or other | Try to send or receive again. | |
| person’s fax machine stopped |
| |
| the call. |
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