Brother MFC-9970CDW manual 118

Error Message	Cause	Action
Jam Tray 1	The paper is jammed in the	(See Paper is jammed in paper tray 1 or tray 2
Jam Tray 2	paper tray of the machine.	on page 111.)
Limit Exceeded	The printing limit set by Secure	Contact your administrator to check your
	Function Lock 2.0 was reached.	Secure Function Lock Settings.
Low Temperature	The room temperature is too low	Increase the room temperature to allow the
	for the machine to operate.	machine to operate.
No Belt Unit	The belt unit is not installed	Re-install the belt unit. (See Replacing the
	properly.	belt unit on page 86.)
No Paper	The machine is out of paper or	Do one of the following:
	paper is not properly loaded in	 Refill the paper in the paper tray.
	the paper tray.
		 Remove the paper and load it again.
		 If the problem is not resolved, the paper
		pick-up roller may need to be cleaned.
		Clean the paper pick-up roller. (See
		Cleaning the paper pick-up rollers in
		Appendix A of the Advanced User's
		Guide.)
No Permission	Printing color documents is	Contact your administrator to check your
	restricted by Secure Function	Secure Function Lock Settings.
	Lock 2.0. The print job will be
	canceled.
No Response/Busy	The number you dialed does not	Verify the number and try again.
	answer or is busy.
No Toner	The toner cartridge for the color	Pull out the drum unit. Take out the toner
	indicated on the LCD is not	cartridge for the color indicated on the LCD,
	installed correctly.	and then put it back into the drum unit.
No Tray	The paper tray indicated on the	Re-install the paper tray that is indicated on
	LCD is not installed properly.	the LCD.
No Waste Toner	The waste toner box is not	Re-install the waste toner box. (See
	installed properly.	Replacing the waste toner box on page 92.)

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