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| Troubleshooting |
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Examples of poor print | Recommendation | ||||||
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Uneven density appears | Perform the calibration. (See Calibration in Appendix A of the | ||||||
periodically across the page | Advanced User's Guide.) | ||||||
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| Clean the scanner glass and scanner glass strip. (See Cleaning the |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | scanner in Appendix A of the Advanced User's Guide.) | |||||
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | ||||||
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | ||||||
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | ||||||
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| Identify the color that is uneven and put in a new toner cartridge for |
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| that color. (See Replacing a Toner cartridge on page 68.) |
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| To identify the color of the toner cartridge, visit us at |
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| http://solutions.brother.com/ to view our FAQs and troubleshooting |
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| Put in a new drum unit. (See Replacing the drum unit on page 80.) |
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Thin lines do not print | Make sure Toner Save mode is off in the control panel of the machine | ||||||
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| or the printer driver. |
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| Change the print resolution. |
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| If you use a Windows® printer driver, choose Improve Pattern |
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| Printing or Improve Thin Line in Settings in the Basic tab. (See |
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| Settings Dialog in the Software User's Guide.) |
Wrinkle | Change to the recommended type of paper. (See Recommended |
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ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | Make sure that the back cover is closed properly. |
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | |
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | |
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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Make sure that the two gray levers inside the back cover are in the up position. When you are using thick paper or envelopes, make sure the gray levers are in the down position to prevent wrinkling.
Make sure that the media type settings in the printer driver and in the machine’s Paper Type menu matches the type of paper you are using. (See Acceptable paper and other print media on page 21 and Basic tab in the Software User's Guide.)
Offset image | Make sure that the media type settings in the printer driver and in the |
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| machine's Paper Type menu matches the type of paper you are |
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| using. (See Acceptable paper and other print media on page 21 and |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | Basic tab in the Software User's Guide.) |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| Make sure that the two gray levers inside the back cover are in the up | B |
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| position. | |
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Check the machine’s environment. Conditions such as low humidity ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
and low temperatures may cause this print quality problem. (See Choosing a location in the Safety and Legal Booklet.)
Put in a new drum unit. (See Replacing the drum unit on page 80.)
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