Troubleshooting

 

 

 

 

 

Error Message

Cause

Action

 

Out of Memory

The machine’s memory is full.

Fax sending or copy operation in progress

 

 

 

Do one of the following:

 

 

 

Press Black Start or Color Start to send

 

 

 

or copy the scanned pages.

 

 

 

Press Stop/Exit and wait until the other

 

 

 

operations in progress finish, and then try

 

 

 

again.

 

 

 

Clear the faxes from the memory.

 

 

 

Print the faxes that are stored in the

 

 

 

memory to restore the memory to 100%.

 

 

 

Then turn off Fax Storage to avoid storing

 

 

 

more faxes in the memory. (See Printing a

 

 

 

fax from the memory in Chapter 4 of the

 

 

 

Advanced User's Guide and Fax Storage

 

 

 

in Chapter 4 of the Advanced User's

 

 

 

Guide.)

 

 

 

Add optional memory. (See Memory

 

 

 

board in Appendix B of the Advanced

 

 

 

User's Guide.)

 

 

 

Print operation in process

 

 

 

Do one of the following:

 

 

 

Reduce the print quality. (See Basic tab in

 

 

 

the Software User's Guide.)

 

 

 

Clear the faxes from the memory. (See

 

 

 

the above explanation.)

 

 

 

 

 

Print Unable XX

The machine has a mechanical

Do one of the following:

 

 

problem.

Turn the power switch off, wait for a few

 

 

 

 

 

 

minutes, and then turn it on again. (See

 

 

 

Transferring your faxes or Fax Journal

 

 

 

report on page 107.)

 

 

 

If the problem continues, call Brother

B

 

 

Customer Service.

 

 

 

 

Protected Device

The protect switch of the USB

Turn off the protect switch of the USB Flash

 

 

Flash memory drive is on.

memory drive.

 

 

 

 

 

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