Troubleshooting

 

 

Examples of poor print

Recommendation

quality

 

 

Completely blank or some

Put in a new toner cartridge. (See Replacing a Toner cartridge

colors are missing

on page 68.)

 

 

To identify the color of the toner cartridge, visit us at

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

http://solutions.brother.com/ to view our FAQs and troubleshooting

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

 

tips.

 

 

Put in a new drum unit. (See Replacing the drum unit on page 80.)

Colored spots at 3.7 in.

 

If the problem is not solved after printing, the drum may have foreign

 

(94 mm)

 

 

 

 

 

 

material, such as glue from a label, stuck on the drum surface. Clean

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the drum unit. (See Cleaning the drum unit in Appendix A of the

 

3.7 in.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

Advanced User's Guide.)

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

 

(94 mm)

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

Put in a new drum unit. (See Replacing the drum unit on page 80.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3.7 in.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(94 mm)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Colored spots at 1.2 in.

 

Identify the color causing the problem and put in a new toner

 

(30 mm)

 

 

 

 

 

 

cartridge. (See Replacing a Toner cartridge on page 68.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

To identify the color of the toner cartridge, visit us at

 

1.2 in.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

http://solutions.brother.com/ to view our FAQs and troubleshooting

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

tips.

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

(30 mm)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1.2 in.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(30 mm)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Toner scatter or toner stain

 

Check the machine's environment. Conditions such as high humidity

 

 

 

 

 

 

 

 

 

 

 

 

 

 

and high temperatures may cause this print quality problem. (See

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

Choosing a location in the Safety and Legal Booklet.)

B

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

Identify the color causing the problem and put in a new toner

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

cartridge. (See Replacing a Toner cartridge on page 68.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

To identify the color of the toner cartridge, visit us at

 

 

 

 

 

 

 

 

 

 

 

 

 

 

http://solutions.brother.com/ to view our FAQs and troubleshooting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

tips.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If the problem continues, put in a new drum unit. (See Replacing the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

drum unit on page 80.)

 

133