Troubleshooting

 

Network difficulties (continued)

 

 

 

 

Difficulties

Suggestions

 

Your computer cannot find your

(Windows®) The firewall setting on your PC may be rejecting the necessary

 

machine.

network connection. (For details, see the instructions above.)

 

 

(Macintosh)

 

 

The computer may be unable to detect the machine due to the firewall

 

 

settings. Change or disable the firewall settings. If you are using a third-party

 

 

personal Firewall software, see the User's Guide for your software or contact

 

 

the software manufacturer.

 

 

Re-select your machine in the Device Selector application located in

 

 

Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from

 

 

the Model pop-up menu of ControlCenter2.

 

 

 

 

Cannot connect to wireless

Investigate the problem using the WLAN Report. Press MENU, Print Reports,

 

network.

WLAN Report. and then press Black Start or Color Start. For more details, see

 

 

the Quick Setup Guide.

 

 

 

 

Other

 

 

 

 

 

Difficulties

Suggestions

 

The machine will not turn on.

Adverse conditions on the power connection (such as lightning or a power surge)

 

 

may have triggered the machine’s internal safety mechanisms. Turn the machine

 

 

off and unplug the power cord. Wait for ten minutes, then plug in the power cord

 

 

and turn the machine on.

 

 

If the problem is not solved, turn off the machine. Plug the power cord into a

 

 

different known working outlet and turn on the machine.

 

 

 

 

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